Responsibilities
- Ensure compliance with Manage the Job Cycle (MtJC) process
- Lead / participate in Incident Investigation, ensuring the end-to-end process is considered, (including job planning, preparation, and execution), when determining incident root cause(s) alongside appropriate corrective actions
- Focuses on preventing failures during the lifecycle management of a product or service through active monitoring and corrective action planning
- Supports job planning and preparation by participating in Risk Assessment / deviation waiver / Management of Change (RA / DWR/ MOC) and deployment readiness assessment processes (DRA)
- Participates in the engineering design review process
- Execute the key steps outlined within the Field Incident Management Process (FIMP).
- Manage the FRACAS DMAIC stages
- Apply root cause analysis (RCA) processes
- Develop and review cause maps
- Facilitate or lead incident investigations
- Develops RCA reports and technical or field bulletins
- Facilitate or lead incident review and corrective action boards
- Identify FRACAS trends to identify and prioritize failure modes to investigate for corrective actions
- Analyze performance data and monitor performance
- Identify and report performance trends
- Develop and report key performance indicators as needed
- Share lessons learned with the field population
- Collaborates across reliability engineering community to facilitate knowledge transfer
- Acts as a subject matter expert for respective area to service delivery and supply chain functions
- Support new product development in all aspects relevant to reliability engineering, through direct liaison with engineering and the deploying region
- Other PL Specifics responsibilities
- Handles special projects as required
QUALIFICATIONS/REQUIREMENTS:
- Bachelor’s degree in science, technology, engineering or mathematics
- Excellent leadership, strong interpersonal, influencing and planning skills.
- Ability to work in a global matrix organization
- Understanding of the Service Delivery process and the technical nature of the business
DESIRED CHARACTERISTICS:
- Preferred prior experience includes roles such as: Field Engineer/Specialist or Remote Professional, product development, applications engineer, AMO engineer or other technical disciplines
- Excellent analytical skills.
- Excellent written and verbal communication skills.
- Facilitation and presentation skills.
- Ability to work and communicate well with others.
- Must be able to effectively communicate in English.
- Previous experience in presenting detailed and technical information preferred.
- Project Management Skills.
- Advanced problem solving skills with respect to Applied Engineering, Design and Technology Development.
- Strong Six-Sigma DMAIC process and business intelligence knowledge.
- Self-contained, self-motivated and structured approach to work within a global, interdisciplinary team under limited supervision
- A strong commitment to learning.
- Reports To: Service Delivery Technical Manager
Work in a way that works for you
- We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:
- Starting early / finishing early
- Starting late / finishing late
- Flexibility within the day or week to get the job done
- Working with us
- Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.
Working for you
Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:
Contemporary work-life balance policies and wellbeing activities
Comprehensive private medical care options
Safety net of life insurance and disability programs
Tailored financial programs
You will be eligible to participate in Company-sponsored benefit programs, including health & welfare programs and the Thrift Plan (401k). You will have a choice of coverage options that best suit your needs. Coverage options and contribution amounts are related to your benefit elections, base salary level, and specific requirements of each of these plans.
This position is eligible for our comprehensive and competitive benefits package, which can be found here, and is further eligible for additional forms of compensation such as bonuses subject to the terms of the applicable benefit plans or policies.
Top Skills
What We Do
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