Release Manager

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OUR STORY:

At ContractPodAi, we're pioneering the future of legal with Leah—the operating system for legal. Leah Agentic AI coordinates specialized AI agents across Leah’s suite of solutions, including industry-leading Contract Lifecycle Management (CLM), to transform how legal teams work and create value.

Leah doesn't just automate tasks—it uncovers hidden opportunities and transforms legal knowledge into business advantage. Our platform breaks down silos between legal, business, and executive teams, helping organizations discover revenue opportunities, minimize risks, and turn legal insights into strategic decisions.

We know innovation happens when great people come together to solve business problems. ContractPodAi is a fast-growing team of innovators spread across London, New York, Glasgow, San Francisco, Toronto, Dubai, Sydney, Mumbai, Pune, and beyond. Here, you'll:

•   Pioneer the future of legal AI and business transformation

•   Make real impact by helping organizations unlock hidden value

•   Collaborate with talented colleagues across continents.

If you're excited by cutting-edge technology, thrive in a fast-paced environment, and want to help build something revolutionary, we want to hear from you. 

THE OPPORTUNITY:
We are looking for a Release Manager to own and drive the end-to-end release process for our SaaS platform with multiple product lines. You will be responsible for planning, coordinating, and executing software releases across multiple customers, ensuring minimum disruption and effective communication to customers. 
This role requires a blend of technical awareness of software release management, strong organisational skills, and the ability to collaborate across engineering, QA, DevOps, product, Engineering and customer success teams.

WHAT YOU WILL DO:

Release Planning & Coordination

• Own the release calendar and coordinate release timelines with engineering, product, QA and Devops.
• Serve as the primary point of contact for all release-related communication.
• Ensure effective communication to customers pre and post releases

Release Execution

• Oversee DevOps team to manage releases through all environments (Dev → QA → UAT → Staging → Production).
• Ensure deployment processes (CI/CD pipelines, runbooks, rollback strategies) are followed consistently.
• Oversee production deployments, including go/no-go decisions and post-release monitoring.

Tenant-Specific Release Management

• Plan and manage staged rollouts (pilot tenants → phased rollout → global release).
• Coordinate feature flags and tenant-specific deployment requirements.
• Ensure clear communication with customer-facing teams on release impact and timelines.

Continuous Improvement

• Track and report release KPIs (deployment frequency, change failure rate, MTTR).
• Drive process improvements to increase release reliability and speed.
• Conduct release retrospectives and implement best practices.

Planning and Organizational

• Plan releases by coordinating with multiple stake-holders
• Own and track the release plans

WHAT YOU WILL NEED:

• Have Overall 12+ years of experience
• 8-10 years of experience in Release Management  is needed with experience in managing releases of multiple SaaS product lines.
• Familiarity with Devops deployments CI/CD pipelines (Azure DevOps).
• Understanding of deployment strategies (blue-green, canary, rolling).
• Knowledge of monitoring/observability tools (App Insights).
• Comfortable working with engineers to troubleshoot pipeline or release issues.
• Strong knowledge of Agile/Scrum, ITIL change management, and release governance.
• Excellent communication skills, stakeholder management, organizational and project management(monitoring and tracking) skills.
• Experience with multi-tenant SaaS environments, feature flags, and enterprise customer coordination will be an added advantage.

BENEFITS & PERKS:

• Competitive salary
• Opportunity to work in a fast-moving, high growth SaaS company
• Paid Time off
• Generous Employee Referral program

At ContractPodAi we believe in creating a diverse and inclusive workplace where everyone feels heard and valued. We are proud to be an Equal Opportunity Employer. We do not discriminate in employment on the basis of race, color, religion, sex, national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.