At Grow Financial Federal Credit Union, we believe in service — to our 300,000 members, 600 team members and local communities. We’re not just your average bank. We’re a credit union, owned by our members and dedicated to serving people, not profit. We know that happy, engaged people provide the best service, so we live by our mantra: Be Bold. Be Great. Have Fun. Consistently named a Top Workplace by the Tampa Bay Times among multiple national awards we strive to develop a diverse, collaborative culture where you can grow personally and professionally.
Our “work from where you do your best work” strategy provides flexibility to our team members — who currently reside across the U.S. — with a variety of remote, hybrid and in-person roles. We enjoy plenty of opportunities to stay connected through video collaboration, digital tools, community service initiatives and numerous activities. Whether you thrive in a remote setting, prefer the energy of in-person collaboration or seek a balance between the two, you'll find your fit here. Join us as we seek to make things grow — people, communities, money and dreams.
Some of our Benefits/Perks:
- Work-life balance: 15 days of paid vacation to start, plus paid holidays and sick time
- Family-first benefits: Paid family leave for eligible team members
- Community impact: Two paid volunteer days each year
- Professional development: up to $5,250 annually for full-time team members and $2,625 for part-time team members
- Retirement readiness: 401(k) with employer contributions and matching totaling up to 8% for team members
- Comprehensive healthcare: Medical, dental, vision, virtual care, and mental health support
- Financial perks: Special team member discounts on consumer loans
- Career growth and development: Dedicated in-house training team focused on helping you reach your full potential
Responsibilities
Are you looking for a career, not just another job? Our Relationship Specialist role may be the right position for you!
Designed to be an entry-level job, the Relationship Specialist role goes beyond a traditional bank teller — it’s a career opportunity with potential for growth and advancement. In the Relationship Specialist role, you will have the opportunity to learn the ins and outs of financial services, with the ability to advance as you gain new experiences.
Our Relationship Specialists are responsible for processing cash transactions, opening deposit, savings and credit card accounts, and discussing loan and retirement products. Most importantly, Relationship Specialists build meaningful relationships with our members to discover their needs and provide a superior level of customer service and expertise.
You don’t need to be an expert in the financial industry or have direct bank teller experience to apply for a Relationship Specialist position. If you bring a positive outlook, trainable mindset and passion for service, we’d love to talk with you about growing your career.
Apply today to join our team or visit growfinancial.org/careers to learn more about us.
Qualifications
Required Skills & Experience
- High school diploma or equivalent.
- Demonstrated customer service skills.
- Demonstrated aptitude and desire for sales achievement and strong interpersonal skills in a team environment.
- Basic math skills.
- Excellent verbal communication (Bilingual English/Spanish is required)
- Working knowledge of Windows-based PC products.
Physical Demands
- Ability to see and hear, write and speak English and Spanish.
- Ability to type repetitive keystrokes.
- Ability to sit or stand for extended periods.
- Ability to occasionally move freely (standing, stooping, walking, bending, pushing and pulling) and lift up to a maximum of 25 pounds without assistance or with reasonable accommodation.
Work Environment
- This position is in-person. You’ll thrive in the energetic environment of our retail stores.
- As part of your week, you may occasionally travel between various Grow locations.
- In this role, you’ll participate in Saturday coverage rotation, with flexible availability required.
Apply online now!
An Equal Opportunity Employer Minorities/Females/Veteran/Disabled
Skills Required
- High school diploma or equivalent
- Demonstrated customer service skills
- Aptitude and desire for sales achievement
- Strong interpersonal skills in a team environment
- Basic math skills
- Excellent verbal communication skills in English and Spanish; bilingual English/Spanish proficiency
- Working knowledge of Windows-based PC products
- Ability to work in person in a retail-store environment
- Flexible availability for Saturday coverage rotation
- Ability to occasionally travel between Grow locations
What We Do
Grow Financial Federal Credit Union is a financial institution providing personal and business financial services to its members. Founded to serve service members and their families at MacDill Air Force Base, it has expanded beyond its military roots into West Central Florida and South Carolina. Its mission is to serve people rather than profit, while investing in financial literacy, supporting local nonprofits, and expanding access to underserved communities.
