Relationship Manager

Posted 5 Days Ago
Be an Early Applicant
2 Locations
In-Office
Senior level
Information Technology • Legal Tech • Professional Services • Analytics • Business Intelligence
The Role
Manage and grow a portfolio of ~50 government accounts focusing on retention, renewals, cross-sell and expansion. Serve as trusted advisor, run demos and negotiations, manage full sales lifecycle (RFQs/RFPs/tenders), maintain CRM and forecasts, and drive AI and digital adoption across government stakeholders.
Summary Generated by Built In

Relationship Manager – GovernmentAbout our Team

At LexisNexis, we’re more than a legal and professional services company — we’re a team of thinkers, doers, and problem solvers. With 11,800 colleagues in over 150 countries, we’re using cutting-edge technology, including AI, to power real change in the legal and compliance industries.

Our Large Enterprise – Government team partners with public sector organisations to deliver data-driven and legal intelligence solutions that support policy, compliance, and regulatory outcomes. You’ll be joining a collaborative and high-performing team of Relationship Directors and Managers, focused on driving meaningful impact across government portfolios.

About the role

We are looking for a growth-oriented Account Manager to join our Government segment team. In this role, you will manage and grow a portfolio of government accounts, focusing on retention, expansion, and long-term value creation.

You will act as a trusted advisor to your clients—helping them navigate complex policy, compliance, and legal landscapes—while aligning LexisNexis solutions, including emerging AI capabilities, to their needs.

This is an excellent opportunity for an early-career sales professional ready to step up into a dynamic, relationship-driven role with strong development potential.

Responsibilities
  • Manage and grow a portfolio of government accounts (initially ~50), focusing on retention, renewals, and expansion
  • Build and maintain strong relationships with stakeholders across procurement, legal, compliance, and policy functions
  • Identify cross-sell and upsell opportunities across teams, departments, and use cases
  • Own the transition and ongoing management of newly onboarded accounts from Business Development
  • Conduct 15–20 client meetings per month (virtual and face-to-face), including demos, discovery, and negotiations
  • Develop and execute territory and account plans aligned to government priorities and procurement cycles
  • Manage opportunities through the full sales lifecycle, including RFQs, RFPs, and tenders
  • Maintain accurate pipeline forecasting, CRM records, and account reporting
  • Stay informed on government trends, legislation, and regulatory developments
  • AI Fluency: Drive AI and technology adoption by promoting AI fluency, sharing best practices, evaluating tools, and partnering with business, IT, and leadership to enable effective change. Improve productivity and workflows by identifying and implementing AI, automation, analytics, and digital solutions that enhance decision making, customer experience, and operational efficiency.
Requirements

• Circa 5 years’ experience in sales or account management
• Proven ability to manage and grow customer accounts
• Strong communication skills with the ability to articulate value, including AI-driven solutions
• Familiarity with AI technologies and their business applications
• Ability to manage multiple stakeholders and navigate complex environments

Preferred:
  • Experience selling into government
  • Understanding of government procurement processes
  • Exposure to legal, regulatory, or compliance solutions
Work in a way that works for you

We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous well-being initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.

  • Hybrid working model (2 days per week in office, including a team day on Thursday)
  • Light interstate travel (approximately every 2 months)
  • Flexible, supportive team environment focused on development and growth
Working for you

We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer:

  • Employee Assistance Program
  • Benefits for you and your family
  • Access to learning and development resources
  • Global discounts and free wellbeing & learning classes
About the Business

LexisNexis Legal & Professional® provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis® and Nexis® services.

We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location.

We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120.

Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here.

Please read our Candidate Privacy Policy.

We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.

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Skills Required

  • Circa 5 years' experience in sales or account management
  • Proven ability to manage and grow customer accounts
  • Strong communication skills with ability to articulate value, including AI-driven solutions
  • Familiarity with AI technologies and their business applications
  • Ability to manage multiple stakeholders and navigate complex environments
  • Experience selling into government
  • Understanding of government procurement processes
  • Exposure to legal, regulatory, or compliance solutions

LexisNexis Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about LexisNexis and has not been reviewed or approved by LexisNexis.

  • Healthcare Strength Healthcare options are often described as comprehensive, spanning medical, dental, and vision coverage alongside life and disability protection. Wellbeing programming such as wellness initiatives and fitness support is also positioned as part of the overall package.
  • Retirement Support Retirement benefits are repeatedly framed as a meaningful component of total rewards through 401(k) matching and access to stock purchase opportunities. Performance bonuses and charitable matching are also included as financial-support features within the broader rewards mix.
  • Leave & Time Off Breadth Time-off offerings are portrayed as broad, including PTO, paid holidays, sick leave, and paid volunteer time. Flexible work arrangements, including remote options and flexible hours, further strengthen the overall rewards experience.

LexisNexis Insights

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The Company
HQ: New York City, NY
10,001 Employees
Year Founded: 1970

What We Do

LexisNexis Legal & Professional is a leading global provider of legal, regulatory and business information and analytics that help customers increase productivity, improve decision-making and outcomes, and advance the rule of law around the world. We help lawyers win cases, manage their work more efficiently, serve their clients better and grow their practices. We assist corporations in better understanding their markets, monitoring their brands and competition, and in mitigating business risk. We collaborate with universities to educate students, and we support nation-building with governments and courts by making laws accessible and strengthening legal infrastructures. We partner with leading global associations and customers to collect evidence against war criminals and provide tools to combat human trafficking. LexisNexis Legal & Professional, which serves customers in more than 130 countries with 10,000 employees worldwide, is part of RELX Group, a global provider of information and analytics for professional and business customers across industries.

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