We are seeking a dynamic and results-driven Relationship Manager to join our growing IT MSP. This role is pivotal in driving revenue growth by building and maintaining strong relationships with schools, identifying new business opportunities, and ensuring school satisfaction. The ideal candidate will have a proven track record in sales, a strong understanding of the education sector, and excellent interpersonal skills.
You will act as the key point of contact for clients, understanding their unique needs and delivering tailored solutions that align with their academic and business goals.
This role requires a proactive self-starter who can work independently and cross-functionally with marketing, technical, edtech and technical solutions teams. The ideal candidate will possess a deep understanding of the education sector, a passion for learning technology, and a proven track record of exceeding sales and revenue targets in a competitive market.
Key Skills & Experience
- Strong client relationship management
- Excellent communication & negotiation skills
- Sales pipeline & opportunity management
- Needs assessment & problem solving
- Project & time management
- Confident using CRM and PSA tools
- Ability to collaborate across teams
- Experience in education or IT (essential)
- AZ-900 certification (or willingness to obtain)
If you thrive in a fast-paced, mission-driven environment and enjoy helping schools transform their learning outcomes through technology, we’d love to hear from you.
Top Skills
What We Do
Working solely within the education sector, we have gained a unique insight into schools. We understand that schools come in all shapes and sizes and that our support needs to be completely flexible to accommodate the diverse range within the UK.
We are a forward thinking, proactive and flexible company, that prides itself on providing the highest level of customer satisfaction. Supporting schools, academies and multi academy trusts in the primary, secondary and independent sector. We are confident our services can transform IT in your school and our growing reputation and customer base are testament to this.
We have accreditations with Sophos, TalkStraight, and are very proud to be a Google for Education accredited partner. The result of these partnerships and others is that we provide a comprehensive service allowing you to make the most of your system, whilst reducing IT issues and maximising classroom contact time.
Our success is partly due to our strategic approach to both development and strengthen your own IT service, whilst bridging the gap between your school’s learning vision and current IT infrastructure .
Education is our thing – meaning that we offer a complete ‘wrap around’ service to all our schools, working alongside many leading IT hardware and software vendors and suppliers to provide a suite of software and services that are all complementary and enable you to gain the maximum value from your IT budget over a period of time.
