Relationship Manager

Posted 27 Days Ago
Be an Early Applicant
Kolkata, West Bengal, IND
In-Office
Entry level
Hardware • Information Technology • Security
The Role
Manages relationships with government and private-sector clients across West Bengal. Responsibilities include client visits, presenting company offerings, payment follow-ups, issue resolution coordination, reporting, customer satisfaction, retention, and identifying new business opportunities. Requires strong communication, negotiation, customer-handling, problem-solving, interpersonal, and travel skills, plus basic MS Office knowledge.
Summary Generated by Built In

We are hiring a Smart and Proactive Relationship Manager who will be based in Kolkata and travel across West Bengal to maintain strong relationships with Government and Private sector clients.

 

Key Responsibilities

  • Meet and build strong relationships with Government and Private sector clients.
  • Share company brochures, product details, and service offerings during client visits.
  • Follow up professionally to ensure timely recovery of dues/outstanding payments.
  • Understand client queries and provide suitable support.
  • Coordinate with internal teams to ensure fast resolution of client issues.
  • Maintain proper reports of client visits, payment follow-ups, and service feedback.
  • Work towards client satisfaction, retention, and new business opportunities through relationships building.


Requirements
  • Graduate in Any Stream or Diploma/B.Tech (Electronics/Electrical Preferred).
  • Excellent communication skills (spoken & written).
  • Smart, Confident, and Presentable Personality.
  • Quick thinker with strong customer-handling and problem-solving ability.
  • Good interpersonal and negotiation skills.
  • Must be comfortable with travel for client visits.
  • Basic knowledge of MS Office.


Benefits
  • Competitive salary + PF
  • Travel allowance (as applicable)
  • Career growth & promotion opportunities
  • Professional training & development


Skills Required

  • Graduate in any stream or Diploma/B.Tech, preferably in Electronics or Electrical
  • Excellent spoken and written communication skills
  • Smart, confident, and presentable personality
  • Quick thinking with strong customer-handling and problem-solving ability
  • Good interpersonal and negotiation skills
  • Comfortable traveling for client visits
  • Basic knowledge of MS Office
Am I A Good Fit?
beta
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.

The Company
117 Employees
Year Founded: 1984

What We Do

SEPLE is an India-based security systems company delivering ELV (Extra Low Voltage) solutions for commercial and institutional projects. Its offerings include fire alarm systems, CCTV, biometric access control, public address, intrusion alarms, networking, building management, fire suppression, and control room solutions. The company supports sales, project execution, installation, commissioning, maintenance, and technical service across client locations in India, with integrated hardware and software capabilities.

Similar Jobs

In-Office
Kolkata, West Bengal, IND
74097 Employees
In-Office
Kolkata, West Bengal, IND
74097 Employees
In-Office
Kolkata, West Bengal, IND
74097 Employees
In-Office
Kolkata, West Bengal, IND
74097 Employees

Similar Companies Hiring

Fairly Even Thumbnail
Hardware • Robotics • Sales • Software • Hospitality
New York, NY
30 Employees
Golden Pet Brands Thumbnail
Digital Media • eCommerce • Information Technology • Marketing Tech • Pet • Retail • Social Media
El Segundo, California
178 Employees
Revel Thumbnail
Aerospace • Hardware • Robotics • Software
Marina Del Rey, California
60 Employees

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account