Relationship Manager, Elite ( UAE National )

Operating in the UAE for over 50 years, CBD manages the financial requirements of some of the largest corporates and businesses operating in the country, driving the UAE economy. Over the years, CBD has transformed into a progressive and modern banking institution winning multiple awards for its digital initiatives, credit cards, bank accounts, mobile app features and services.

CBD has been recognized as the number one bank in the UAE on the Forbes list of The World’s Best Banks 2022.

As we continue to build upon our successes, we are looking for ambitious individuals who are passionate about the banking and finance industry and the markets in which CBD operates. Just as important to us is your ability to demonstrate a talent for dealing with people - your colleagues and our customers and delivering service that really goes the extra mile.

Job Purpose:

To support Relationship Managers in managing and expanding a portfolio of affluent, High-Net-Worth Individual (HNWI), and Ultra-High-Net-Worth Individual (UHNWI) clients by providing exceptional client service, coordinating investment and banking transactions, supporting wealth advisory activities, and ensuring adherence to regulatory and compliance requirements. The role contributes to client acquisition, portfolio growth, and delivery of a superior wealth management experience

Principal Accountabilities:

Manage and grow an assigned portfolio of Elite Banking clients by building strong, long-term relationships and acting as a trusted financial partner.

Acquire new affluent and high-net-worth clients through referrals, networking, internal channels, and business development initiatives.

Achieve assigned sales, revenue, deposits, liabilities, investments, insurance, lending, and Assets Under Management (AUM) targets.

Conduct regular client meetings, financial reviews, and portfolio discussions to identify banking, wealth, investment, credit, and treasury opportunities.

Promote approved wealth management products and banking solutions in line with client needs, risk profile, suitability, and regulatory requirements.

Collaborate with Investment Advisors, Product Specialists, Treasury, Credit, Operations, Compliance, and Service Teams to deliver tailored client solutions.

Prepare and follow up on client proposals, portfolio reviews, facility applications, investment documentation, and relationship management materials.

Ensure timely execution of client instructions, investment transactions, subscriptions, renewals, switches, redemptions, and service requests.

Maintain complete and accurate client records, KYC documents, account information, call reports, pipeline updates, and relationship files.

Ensure adherence to KYC, AML, FATCA, CRS, UAE Central Bank requirements, internal policies, confidentiality standards, and information security requirements.

Monitor client activity and escalate suspicious, unusual, operational, compliance, credit, or reputational risk matters in a timely manner.

Maintain high standards of client satisfaction, retention, professionalism, and service excellence across the Elite Banking portfolio.

Education and Experience:

Bachelor’s degree in Finance, Economics, Business Administration, Banking, or a related discipline.

Professional certifications such as SCA

Minimum 3–5 years of experience in Elite Banking, Wealth Management, Priority Banking, Private Banking, Investment Advisory Support, or Relationship Management.

Strong understanding of wealth management products, investments, fixed income, structured products, insurance, treasury solutions, credit facilities, client onboarding, KYC, AML, compliance, confidentiality, and UAE banking regulatory requirements.