Relationship Manager, Commercial Financial Services

Posted Yesterday
Be an Early Applicant
2 Locations
In-Office
Junior
Fintech • Insurance
The Role
Manages face-to-face relationships with commercial banking clients, providing advice and tailored solutions across accounts, operating services, credit, lending, and deposits. Uses prospecting and sales-planning tools to acquire clients, deepen relationships, grow revenue, and improve client experience. The role includes financial statement review, modeling and analysis, relationship management, business development, and comprehensive training.
Summary Generated by Built In

Job Description

What is the opportunity?

As our Relationship Manager, Commercial Financial Services Intern, you are in a proactive, face-to-face client relationship role in RBC’s Commercial Banking platform. The program is based primarily in a Commercial Centre and lasts approximately 9 months. A mentor is assigned to coach you throughout your training. This opportunity prepares you to deliver excellent, responsive, and proactive service to commercial business clients in the areas of accounts, operating services, credit, lending, and deposits. Your training occurs on-the-job, combined with self-study material, interactive online courses, and classroom training.

What will you do?

  • Deliver value-added financial advice and solutions that are tailored to your clients

  • Leverage sales enabling tools, including sales planning, prospecting, and pre-call planning tools

  • Apply a continuous-improvement approach to delivering a superior client experience

  • Develop your needs-based sales strategy for all clients and prospects in order to grow revenue, deepen client relationships and achieve a high standard of client loyalty

What do you need to succeed?

Must-have

  • Minimum 1-2 years of experience in commercial lending preferred, as well as previous banking experience in a relationship management role

  • A post-secondary diploma/degree, ideally in commerce or business administration, or related experience

  • Demonstrated success in a business development role, especially with respect to the acquisition of new clients, prospecting, and cold calling

  • Financial statement review and computer modeling and analysis experience

  • Experience with emerging communications and technology (i.e., web-based meetings, social media, digital banking, and mobile applications)

Nice-to-have

  • Passion for providing quality advice and fulfilling client needs

  • Strong interpersonal and negotiation skills

  • Entrepreneurial attitude and self-motivation to achieve above average results

  • Continuous learner with a deep curiosity for understanding his/her diverse customers and is up-to-date with changes in client needs, procedures, and relevant products

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

  • A comprehensive Total Rewards Program including performance based bonuses, flexible benefits and competitive compensation

  • Leaders who support your development through coaching and managing opportunities

  • Work in a dynamic, collaborative, progressive, and high-performing team 

  • A world-class training program in financial services

Job Skills

Adaptability, Business Development, Client Centricity, Communication, Critical Thinking, Curious Mindset, Financial Acumen, Practice Management

Additional Job Details

Address:

6168 NO 3 RD:RICHMOND

City:

Richmond

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

PERSONAL & COMMERCIAL BANKING

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2026-06-08

Application Deadline:

2026-09-02

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.

Skills Required

  • Minimum 1–2 years of experience in commercial lending
  • Previous banking experience in a relationship management role
  • Post-secondary diploma or degree, ideally in commerce, business administration, or a related field, or related experience
  • Demonstrated success in business development, including client acquisition, prospecting, and cold calling
  • Experience reviewing financial statements and performing computer modeling and analysis
  • Experience with web-based meetings, social media, digital banking, and mobile applications
  • Passion for providing quality advice and fulfilling client needs
  • Strong interpersonal and negotiation skills
  • Entrepreneurial attitude and self-motivation
  • Continuous learning mindset and curiosity about diverse customers, products, procedures, and changing client needs

RBC Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about RBC and has not been reviewed or approved by RBC.

  • Healthcare Strength Healthcare coverage is positioned as robust, including medical, dental, vision, life insurance, and disability coverage, with day-one eligibility in some U.S. roles. Mental-health support and virtual care offerings are also emphasized as meaningful parts of the package.
  • Retirement Support Retirement and savings support is described as a structured part of total rewards, including 401(k) matching in the U.S. and enhanced defined-contribution pension contributions in Canada. Additional savings vehicles and employer contributions are presented as adding material value beyond base salary.
  • Parental & Family Support Family-oriented benefits are highlighted through paid parental/caregiver leave in certain U.S. roles and expanded support for fertility, surrogacy, and adoption in Canada. Backup care and related family supports are also presented as strengthening overall benefits attractiveness.

RBC Insights

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The Company
HQ: Toronto, Ontario
88,000 Employees
Year Founded: 1901

What We Do

Royal Bank of Canada is a global financial institution with a purpose-driven, principles-led approach to delivering leading performance. Our success comes from the 88,000+ employees who leverage their imaginations and insights to bring our vision, values and strategy to life so we can help our clients thrive and communities prosper. As Canada’s biggest bank, and one of the largest in the world based on market capitalization, we have a diversified business model with a focus on innovation and providing exceptional experiences to our 17 million clients in Canada, the U.S. and 27 other countries. Learn more at rbc.com.‎ We are proud to support a broad range of community initiatives through donations, community investments and employee volunteer activities.

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