Relationship Management Specialist 5

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Hiring Remotely in Chile
Remote
Artificial Intelligence • Digital Media • Marketing Tech • Software
Adobe is changing the world through digital experiences.
The Role

Our Company
Changing the world through digital experiences is what Adobe’s all about. We give everyone—from emerging artists to global brands—everything they need to design and deliver exceptional digital experiences! We’re passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen. 
We’re on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours!


 

Job Description
The Opportunity

As Value Success Manager at Adobe you will provide focus on Adobe Commerce (Magento) solutions by managing a portfolio of customers in the commercial space. In addition, you can expect to be working very closely with the respective Growth Account Executives, Marketing, Consulting and Product specialists to develop new value propositions, build awareness and reveal new growth opportunities. Our team is fueled with a real passion for innovation, growth, and a relentless dedication to making the Marketer successful. We hire dynamic, passionate, and creative individuals who thrive in fast paced environments.

What you'll do:
  • Actively own the success of a portfolio of assigned Adobe Commerce customers in the commercial space.
  • Close renewal and expansion business on a monthly basis, meeting or exceeding your quarterly quota.
  • Engage Customers in regular business reviews to ensure adoption, marketing maturity advancement, and during customer concerns to drive rapid resolution
  • Establish and grow relationships with executive sponsors and decision makers.
  • Become familiar with the products in the Adobe Commerce solution.
What you'll need to succeed:
  • You have 3+ years of customer success or sales experience from a high-tech company.
  • You have experience developing strategies on assigned accounts to fully leverage technology solutions.
  • You have led projects from conception to closure, and have experience using internal resources to get things done.
  • You know how to build trusted relationships with executive sponsors and end users.
  • Experience running a full sales cycle
  • Strong written and verbal communications
  • Enterprise Software account management experience with SaaS applications
  • Deep understanding of Adobe Commerce (Magento)

Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. Learn more.

Adobe aims to make Adobe.com accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email [email protected] or call (408) 536-3015.

Adobe Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Adobe and has not been reviewed or approved by Adobe.

  • Fair & Transparent Compensation Pay is positioned as competitive and is paired with explicit commitments to pay parity across gender and ethnicity. Total compensation is described as strong relative to similar companies.
  • Equity Value & Accessibility Equity plays a central role through RSUs with multi‑year, often quarterly vesting and an ESPP discount. These equity programs are highlighted alongside bonuses as meaningful parts of total rewards.
  • Leave & Time Off Breadth Time off spans flexible/unlimited PTO, company‑wide breaks, and paid holidays, with accruals for non‑exempt employees. Additional paid family and parental leave and sabbaticals broaden coverage for rest and life events.

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The Company
HQ: San Jose, CA
21,000 Employees
Year Founded: 1982

What We Do

When you join Adobe Life in Austin, you’ll immerse yourself into a world of cutting-edge technology, exceptional colleagues and meaningful work that touches millions of people everywhere. Adobe is the global leader in digital media and digital marketing solutions. Our creative, marketing and document solutions empower everyone – from emerging artists to global brands – to bring digital creations to life and deliver immersive, compelling experiences to the right person at the right moment for the best results. In short, Adobe is everywhere, and we’re changing the world through digital experiences.

Why Work With Us

Adobe Austin embodies the culture of the Austin neighborhood around it which is diverse, enterprising and innovative.

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