Regulatory Reporting Solutions, Senior Operations Associate

ABOUT US:

LSEG (London Stock Exchange Group) is more than a diversified global financial markets infrastructure and data business. We are dedicated, open-access partners with a commitment to excellence in delivering the services our customers expect from us. With extensive experience, deep knowledge and worldwide presence across financial markets, we enable businesses and economies around the world to fund innovation, manage risk and create jobs. It’s how we’ve contributed to supporting the financial stability and growth of communities and economies globally for more than 300 years.

Through a comprehensive suite of trusted financial market infrastructure services – and our open-access model – we provide the flexibility, stability and trust that enable our customers to pursue their ambitions with confidence and clarity.

LSEG is headquartered in the United Kingdom, with significant operations in 65 countries across EMEA, North America, Latin America and Asia Pacific. We employ 25,000 people globally, more than half located in Asia Pacific. LSEG’s ticker symbol is LSEG.

OUR PEOPLE:

People are at the heart of what we do and drive the success of our business. Our values of Integrity, Partnership, Excellence and Change shape how we think, how we do things and how we help our people fulfil their potential.

We embrace diversity and actively seek to attract individuals with unique backgrounds and perspectives. We break down barriers and encourage teamwork, enabling innovation and rapid development of solutions that make a difference. Our workplace generates an enriching and rewarding experience for our people and customers alike. Our vision is to build an inclusive culture in which everyone feels encouraged to fulfil their potential.

We know that real personal growth cannot be achieved by simply climbing a career ladder – which is why we encourage and enable a wealth of avenues and interesting opportunities for everyone to broaden and deepen their skills and expertise.

As a global organisation spanning 65 countries and one rooted in a culture of growth, opportunity, diversity and innovation, LSEG is a place where everyone can grow, develop and fulfil your potential with meaningful careers.

ROLE PROFILE:

LSEG’s Regulatory Reporting Solutions (RRS) is a software and data solutions business, offering global sell-side and buy-side clients a wide variety of products to assist with their obligations to report their transactions on a timely and accurate basis. We also provide several ancillary services to ensure the accuracy and completeness of their reporting (e.g. reconciliations, data solutions).

The Senior Operations Associate role sits within the RRS Operations team and plays a critical role in ensuring the robustness, scalability and continuous improvement of our operational processes. In addition to supporting day‑to‑day service delivery, you will take on increased ownership of processes, controls and stakeholder relationships.

You will work closely with colleagues across Client Services, Professional Services, Client Implementations, Customer Success, Technology, Sales and Product to support the day‑to‑day delivery of our services. This role is essential to ensuring all operational activities follow established processes, controls and regulatory expectations, with a strong focus on operational risk management.

ROLE SUMMARY:

We are seeking a highly motivated and experienced Senior Operations Associate to join our Regulatory Reporting Solutions Operations team. In this role you will act as a key contact for operational matters, ensuring high-quality service delivery and strict adherence to processes and controls.

Success in this role requires strong stakeholder management, a proactive and risk aware mindset, the ability to navigate complexity and a drive to enhance operational processes and frameworks.

WHAT YOU’LL BE DOING:

• Overseeing and contributing to day-to-day operational processes across multiple regulatory reporting services, ensuring consistent delivery and service quality.

• Driving operational excellence, by actively monitoring controls, identifying risks and implementing improvements.

• Building strong relationships with our Client Services, Professional Services and Client Implementations teams.

• Working with technology support functions and various business units – Sales, Product, PMO and COO teams.

• Acting as the senior point of contact for operational requests and client-related operational queries.

• Ensuring customers receive a positive, high-quality service experience.

• Working closely with internal and external stakeholders to troubleshoot and resolve issues efficiently.

Additional Responsibilities:

• Support the build‑out of offshore capability by embedding new processes, adopting standardised workflows and providing ongoing oversight.

• Partnering with Operations Managers to ensure smooth handovers, consistent service levels, performance tracking and delivery against KPIs.

• Leading or contributing to process improvement initiatives, including automation and scalability efforts.

• Maintain strong control discipline by adhering to internal policies, proactively enhancing control frameworks in line with audit and risk requirements.

• Apply financial market knowledge, including understanding of core financial instruments (derivatives, cash equities, fixed income) and how they flow through post‑trade processes.

• Maintain awareness of key regulatory obligations (e.g., EMIR, MiFIR), including how products map to reporting logic, lifecycle events and reconciliation requirements.

WHAT YOU’LL BRING:

You will enjoy problem solving, working collaboratively and helping maintain a strong customer experience. Your role will provide a key contribution in supporting the growth of the Regulatory Reporting Solutions business.

• Demonstrable experience within the operations function of a financial institution, with exposure to complex processes and/ or multiple projects.

• Familiarity with regulatory reporting operational workflows across different jurisdictions.

• Proven ability to take ownership of processes and drive improvements.

• Excellent verbal and written communication skills and experience working with senior stakeholders.

• Ability to understand technical complexity of the full end-to-end trade process from execution to confirmation to clearing.

• Advanced analytical, numerical and problem-solving skills with exceptional attention to detail.

• Strong computational skills using applications such as MS Excel. Experience with AI/ Automation tools a plus.

• Good interpersonal and influencing skills.

• Proactive, self-driven and comfortable operating with a higher degree of autonomy.

• Able to prioritise and manage competing deadlines.

• Motivated, adaptable and comfortable working in a fast-moving environment.

• Understanding of operational risk, control frameworks and governance processes.

• Awareness of financial market structure (venues, CCPs, brokers, identifiers such as LEIs/UTIs) and the regulatory reporting ecosystem.

• Prior experience supporting/ mentoring junior team members or contributing to team leadership activities.

WHAT YOU’LL GET IN RETURN:

• Opportunity to shape and enhance key operational processes within a growing regulatory reporting function.

• Access to professional development support, training and career progression.

• A collaborative, high‑performing team environment, working closely with stakeholders across Operations, Sales, Product, and Technology.

• Exposure to global regulatory regimes and strategic projects, building expertise across multiple jurisdictions.

• Competitive compensation package, including benefits, recognition programmes and flexibility to support work–life balance.

Career Stage:

London Stock Exchange Group (LSEG) Information:

Join us and be part of a team that values innovation, quality, and continuous improvement. If you're ready to take your career to the next level and make a significant impact, we'd love to hear from you.

LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.

Our purpose is the foundation on which our culture is built. Our values of Integrity, Partnership, Excellence and Change underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.

Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce.

We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone’s race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.

You will be part of a collaborative and creative culture where we encourage new ideas. We are committed to sustainability across our global business and we are proud to partner with our customers to help them meet their sustainability objectives. Our charity, the LSEG Foundation provides charitable grants to community groups that help people access economic opportunities and build a secure future with financial independence. Colleagues can get involved through fundraising and volunteering.

LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.

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