Bring your expertise to a global payments operations team strengthening regulatory compliance through technology-driven quality and control excellence.
As a Payments Regulatory Operations Quality & Standards Associate within the Regulatory Reporting Quality & Standards team, you ensure regulatory reporting accuracy, completeness, and timeliness through proactive quality reviews and disciplined control execution. You partner across global and regional teams to identify risks, test controls at scale using technology tools, and drive remediation to strengthen reporting outcomes. You deliver clear insights and practical improvements that sustain high standards and regulatory compliance.
Job Responsibilities:
- Execute risk assessments to identify process gaps and design effective controls
- Perform end-to-end quality reviews to evaluate control design and operating effectiveness
- Interpret regulatory requirements and assess applicability to payments reporting processes
- Track remediation progress for identified issues through closure
- Diagnose root causes and recommend corrective actions for deficiencies
- Drive continuous improvement by proposing effective and practical process alternatives
- Strengthen control adherence by building process knowledge and reinforcing a strong control culture
- Monitor workflow and report quality metrics, including accuracy, completeness, and service level agreement adherence
- Synthesize trends, issues, and observations into concise reporting for leadership
- Lead change management initiatives from requirement through implementation
- Leverage artificial intelligence and machine learning tools for anomaly detection, data validation, and root cause analysis
Required qualifications, skills, and capabilities:
- Demonstrate 9+ years of experience in risk and controls, audit, or quality assurance within banking
- Apply experience supporting regulatory reporting quality standards, reviews, or testing activities
- Exhibit familiarity with artificial intelligence and machine learning tools, including large language model-based solutions
- Maintain a solid understanding of global regulatory reporting and control frameworks
- Communicate clearly in writing and in verbal stakeholder discussions
- Organize work effectively to manage priorities, timelines, and delivery commitments
- Analyze complex processes with strong attention to detail and sound judgment
- Operate independently with a disciplined, execution-focused approach
- Influence stakeholders to drive alignment, decisions, and remediation outcomes
Preferred qualifications, skills, and capabilities:
- Apply experience supporting payments-related operations, reporting, or control processes
- Utilize SQL for data analysis or validation activities
- Build workflow analytics or reporting using Alteryx
- Create dashboards or insights using Tableau
- Demonstrate developing experience using AI-powered analytics, workflow automation, or intelligent process tools to drive efficiency gains, reduce manual effort, or improve accuracy in operational processes
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Skills Required
- 9+ years of experience in risk and controls, audit, or quality assurance within banking
- Experience supporting regulatory reporting quality standards, reviews, or testing activities
- Familiarity with artificial intelligence and machine learning tools, including large language model-based solutions
- Understanding of global regulatory reporting and control frameworks
- Clear written and verbal communication skills
- Ability to organize work, manage priorities, timelines, and delivery commitments
- Ability to analyze complex processes with attention to detail and sound judgment
- Ability to operate independently with disciplined execution
- Ability to influence stakeholders and drive alignment, decisions, and remediation outcomes
- Experience supporting payments-related operations, reporting, or control processes
- SQL experience for data analysis or validation
- Experience building workflow analytics or reporting using Alteryx
- Experience creating dashboards or insights using Tableau
- Developing experience with AI-powered analytics, workflow automation, or intelligent process tools
JPMorganChase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.
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Healthcare Strength — Health coverage is considered comprehensive, including medical, dental, and vision, alongside wellness and mental health resources. Some locations add onsite health centers and related wellbeing support.
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Retirement Support — Retirement offerings include a 401(k)-type savings plan and related financial benefits, with options such as employee stock purchase participation. Financial planning resources are also highlighted to support long-term savings.
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Parental & Family Support — Paid parental leave of 16 weeks for birth or adoption is available for all parents. Child care and back-up child care resources further reinforce family support.
JPMorganChase Insights
What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
Why Work With Us
Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.
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