Job Summary
This position focuses on patient access as the beginning of the revenue cycle for the BMG clinics including all aspects of registration with the goal of eliminating errors, implementing consistent processes and improving front desk productivity. This person will interact directly with clinic and CBO staff, the BMG management team, the Epic BOC team and other staff at various levels within the organization.
Job Responsibilities
- Provides and coordinates registration support for the clinical staff and management team.
- Provide guidance and development for Baptist One Care and Baptist Medical Group staff for best practices related to appointment scheduling, registration, and front desk workflows.
- Maintains a technical aptitude to conduct Baptist One Care system testing analysis and provide recommendations for improvement in the areas of appointment scheduling, registration and front desk activities.
- Provides Baptist One Care training for BMG registration and scheduling new hires.
- Performs other duties as assigned.
Purpose of Position and Scope of Responsibility Principal Accountabilities/Responsibilities Minimum Qualifications
Education
Associates degree or equivalent in healthcare of business related field preferred, or equilvant combination of education and experience.
Experience
Minimum Experience
One (1) plus of physican practice experience. In depth understanding of governmental and commerical payers. Indepth knowledge of revenue cycle and practice management systems.
Preferred/Desired
Two (2) plus of physican practice experience. In depth understanding of governmental and commerical payers. Indepth knowledge of revenue cycle and practice management systems.
Training
Preferred/Desired
Proficiency in EPIC practice management.
Special Skills
Ability to use word processing, spreadsheet, internet, order processing, practice managment, scheduling, patient regristration and charge entry. Ability to work collaboratively with providers and staff to create a team oriented environment. Proven track record in presentations and education of staff and providers.
Minimum Licensure, Registration, Certification
Desired Qualifications
Desired Education
Desired Experience
Desired Licensure, Registration, Certification
Skills Required
- Minimum one year of physician practice experience
- In-depth understanding of governmental and commercial payers
- In-depth knowledge of revenue cycle and practice management systems
- Ability to use word processing, spreadsheets, internet, order processing, practice management, scheduling, patient registration and charge entry
- Ability to work collaboratively with providers and staff to create a team-oriented environment
- Proven track record in presentations and education of staff and providers
- Associate degree or equivalent in healthcare or business related field (or equivalent combination of education and experience)
- Two or more years of physician practice experience
- Proficiency in EPIC practice management
What We Do
Baptist Memorial Health Care is one of the country’s largest not-for-profit health care systems and the largest provider of Medicaid in the region. Baptist offers a full continuum of care to communities throughout the Mid-South and consistently ranks among the top integrated health care networks in the country. The health care system comprises 24 affiliate hospitals in West Tennessee, Mississippi and East Arkansas; more than 5,400 affiliated physicians; Baptist Medical Group, a multispecialty physician group with more than 900 providers; home, hospice and psychiatric care; minor medical centers and clinics; a network of surgery, rehabilitation and other outpatient centers; and an education system highlighted by Baptist Health Sciences University (formerly Baptist College of Health Sciences). Baptist employs more than 21,000 people, and in fiscal year 2022 contributed more than $455 million in community benefit and uncompensated care to the communities it serves. For more information, please visit www.baptistonline.org or follow us on Facebook or Instagram.
