Position:
Regional Vice President, Customer Success (multiple openings)
Job Location:
InnovAccer, Inc.101 Mission Street, Suite 1950, San Francisco, CA 94105 (& travel to company offices in India 2 times per year & allows for telecommuting)
Job Duties:
With a moderate amount of independence, the Regional Vice President, Customer Success will be responsible for leading and coordinating the implementation of new contracts, perform data mapping, data integrations, and analytical program development to support operational success in value-based care delivery, and expansion. Duties include:
- Analyze each customer’s system designs and architecture, evaluating engineering and business needs, and applying independent judgment to develop processing systems that align technology solutions with business needs.
- Lead functional and technical requirement gathering and translating technical and user requirements into systems designs and procedures based on proven design patterns and standardized architecture.
- Liaise with customers to identify customized frameworks and KPIs to guide each customer to the best platform use.
- Lead the strategy and design of system frameworks to improve and customize our product, recommending technical modifications to internal systems for the integration of novel external data interfaces.
- Perform feasibility and operational assessments to conform external data systems to internal requirements and develop detailed technical documentation and manuals, identifying areas to improve operational efficiencies, and reducing internal costs.
- Lead user acceptance and testing strategy, maintenance, and monitoring and reviewing and analyzing performance indicators to identify code problems.
- Perform extensive data analysis and data mapping, to develop customized solutions for client problems, and improve business outcomes.
This position requires travel to company office in India 2 times per year.
This position allows for telecommuting.
Salary:
The employer will pay or exceed the prevailing wage, as determined by the U.S. Department of Labor.
Education:
U.S. Bachelor’s degree or foreign equivalent in CE, EE, IS, or directly related field.
Experience:
Five (5) years of experience as a Consultant, Systems Analyst, Systems Engineer, or related occupation.
Skills:
Must have experience with: PL/SQL, Stored procedures, VB Macros, Power BI, Tableau, Java/J2EE technologies.
Contact:
Kimberly Saied, Director, Senior Director [email protected]
Innovaccer Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Innovaccer and has not been reviewed or approved by Innovaccer.
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Fair & Transparent Compensation — Pay is considered fair or competitive for many roles, with decent base salary sentiment even where other issues exist. Some functions show solid total compensation potential, including strong on‑target earnings in certain go‑to‑market roles.
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Leave & Time Off Breadth — Time‑off options include PTO (India), Fixed Time Off (U.S.), sick/personal leave, parental leave, and sabbaticals. This breadth provides multiple avenues for rest and family needs across locations.
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Wellbeing & Lifestyle Benefits — Wellness offerings extend beyond core coverage to include an Employee Assistance Program, telemedicine, discounted annual health checks, yoga, art therapy, and workshops. These programs support day‑to‑day wellbeing alongside medical coverage.
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What We Do
Innovaccer Inc is a leading healthcare data activation platform company focused on delivering more efficient and effective healthcare through the use of pioneering analytics and transparent, clean, and accurate data. Innvoaccer’s aim is to simplify complex data from all points of care, streamline the information, and help organizations make powerful decisions and realize strategic goals based on key insights and predictions from their data. Its products have been deployed across more than 500 locations with over 10,000 providers leveraging it at institutions, governmental organizations, and several corporate enterprises such as Mercy ACO, StratiFi Health, Catalyst Health Network, Osler Health Network, and PHIX HIE. Innovaccer is based in San Francisco with offices around the United States and Asia.
