Region: Southern US
Remote Position
Job SummaryThe Regional Sales Manager will be responsible for managing sales team activities consistent with the company business plan and business philosophy for continued revenue growth. This role will direct and manage regional sales team efforts and performance while maximizing the goals of profitability, market share growth and increased sales volume.
A central focus of this role is building a high-performing team through ongoing coaching and development, disciplined performance management, in territory field visits with the team and structured business reviews that drive accountability and sustainable results across the region.
- Lead the Regional Sales Team to achieve their sales goals.
- Support the company’s strategic plan for future growth and profitability.
- Manage sales team related expenses within the guidelines of the expense policy.
- Manage annual sales quotas for each territory sales team member in conjunction with supporting the compensation plan.
- Plan, prepare and lead Quarterly Business Reviews (QBRs) for the region, presenting performance against quota and budget, pipeline health, win/loss and key-account trends, and forward-looking action plans to senior leadership; ensure that commitments and action items from each review are documented and tracked to completion.
- Develop and communicate detailed information regarding market needs and provide product improvement input on an ongoing basis.
- Manage existing markets and key accounts; ensure that market penetration is occurring for all markets.
- Monitor competitive offerings to ensure proper tactics are utilized to sell competitively within the region.
- Provide continual feedback to the Region team and internal collaborators for revenue growth and process improvements.
- Lead and foster a successful Regional Sales Team.
- Must uphold Company values and ethical business conduct, as well as, maintain confidentiality of sensitive information.
- A high level of interactive communication is required with customers and management in the fulfillment of these duties.
- Ensure and follow safety, quality, and other company requirements and standards.
- Keep the work area clean and orderly.
- Perform all duties in a manner that follows, demonstrates, and promotes Company’s values.
- Report to work as scheduled, on time, and able to work entire work schedule.
- Perform additional duties as assigned.
Monthly Account Performance Reviews:
- Build and lead a high-performing regional sales team by setting clear, measurable performance expectations aligned to territory quotas, activity standards and Company values.
- Conduct regular one-on-ones and field rides/joint sales calls to coach team members on selling skills, pipeline management and account strategy, providing timely, specific and actionable feedback.
- Create and maintain an individual development plan for each team member that identifies strengths, growth areas, and clear actions to advance skills, performance, and career progression.
- Monitor individual and team performance against key metrics (quota attainment, pipeline coverage, conversion, and core selling activities) on an ongoing basis, recognizing and reinforcing strong performance.
- Proactively identify team members who are not meeting expectations and address performance gaps early through direct coaching, clear documentation, and defined, measurable improvement goals.
- Develop, implement, and manage formal Performance Improvement Plans (PIPs) for underperforming team members, including specific objectives, measurable milestones, timelines, and regular documented check-ins.
- Partner with Human Resources to ensure performance management and any progressive corrective action are handled fairly, consistently, and in line with Company policy, up to and including separation when expectations continue to go unmet.
- Make timely, evidence-based talent decisions; including recognition, advancement, and accountability actions to maintain a strong, results-driven team.
- Strong business acumen.
- Negotiation and presentation skills are vital to the success of this position.
- Analytical skills in order to solve complex problems and make informed decisions.
- Maintain a high degree of complex communication both inside and outside the Company.
- Ability to communicate effectively in a team problem-solving environment.
- Proven ability to coach, develop and manage the performance of a sales team, including addressing underperformance constructively and decisively.
- Ability to lift and handle wheelchairs and assisting of setup of trade shows and exhibition stands.
- Ability to observe and identify details.
- Ability to work extended hours as scheduled, including weekends.
- Frequent sitting, wrist manipulation, walking, and standing.
- Frequent bending, pushing, pulling, and twisting.
- Frequent to continuous driving in a vehicle.
- Frequent light work with lifting up to 10 pounds.
- Occasional medium work with lifting up to 50 pounds.
- Must be able to lift, handle, load, and unload all products.
- Manual dexterity to type and operate office equipment frequently.
- Must be able to complete all physical requirements to perform essential functions.
- Bachelor’s degree in Business or a related field.
- 5+ years of Complex Rehab Sales Management experience.
- Demonstrated experience coaching and developing sales professionals and managing team performance, including formal performance improvement processes.
- Remote position that requires frequent travel throughout the region to visit customers and to coach and mentor the sales team, including in-field observation and joint sales calls.
- Depending on the territory size, expectation may include 2-3 nights or more per week of overnight/hotel accommodation travel.
This position does not now or in the future provide immigration sponsorship.
This position is subject to a background check. A prior conviction or pending charge will not automatically disqualify you from consideration. In accordance with the Fair Credit Reporting Act and Wisconsin Fair Employment Act, criminal histories will only be evaluated if the circumstances of the offense substantially relate to the duties of this position.
This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the associate for this position. Duties, activities, and responsibilities may change, or new ones may be assigned at any time with or without notice. Associate must be able to satisfactorily perform the essential functions of the position with or without reasonable accommodation.
Ki Mobility is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with disability.
Skills Required
- Bachelor's degree in Business or a related field
- 5+ years of Complex Rehab Sales Management experience
- Demonstrated experience coaching and developing sales professionals
- Experience managing team performance, including formal performance improvement processes
- Ability to travel frequently throughout the Southern U.S. region
- Ability to work extended hours, including weekends, as scheduled
- Ability to lift, handle, load, and unload products, including occasional lifting up to 50 pounds
- Ability to complete all physical requirements of the position
What We Do
Core Beliefs We Build It Better We understand that innovative design must always lead to a functional product that improves lives and makes mobility easier. From agility and maneuverability to structural integrity, strength and durability. We don’t just make wheelchairs, we make wheelchairs better. Relationships are Not One-Dimensional People are connected to people who are connected to other people—and the better we understand the full support systems that our end users rely on, the better we are able to serve our customers. We value our relationships and conversations with everyone who interacts with our products, from product designers and engineers to clinicians, complex rehab technology professionals and end users. It's a Trust Thing At Ki Mobility, service is part of the product. We understand that a great product experience—for customers and the people we serve—lasts a lifetime, from product specification, fitting and adjusting to training and maintenance. Finding the Right Fit What makes a wheelchair extraordinary is how well it fits the needs and ambitions of the person using it. Our service and product lines ensure that each individual story matters. Remain within Reach We feel it is important that both our people and our products remain accessible and available to you. We strive to create a unique place in the market: offering you more than just best-in-class products. We are here to support you. To make it easier for you, the complex rehab professional, to meet the needs of your clients. Better by Design
