LOCATION: TEXAS, ARIZONA, FLORIDA
About the Role:
Retail Regional Sales Manager
The Regional Manager is responsible for overseeing and driving the loan operations across multiple branches within the designated region, ensuring alignment with corporate goals and regulatory compliance. This role involves strategic leadership to optimize loan portfolio performance, enhance customer satisfaction, and foster strong relationships with clients and stakeholders. The Regional Manager will lead, mentor, and develop a team of loan officers and support staff to achieve sales targets and operational excellence. They will analyze market trends and regional data to identify growth opportunities and mitigate risks. Ultimately, this position ensures the delivery of high-quality loan products and services that contribute to the overall success and reputation of ML Mortgage Corp.
Minimum Qualifications:
- Minimum of 5 years of experience in loan management or mortgage lending, with at least 2 years in a supervisory or managerial role.
- Strong knowledge of loan products, underwriting processes, and relevant regulatory requirements.
- Proven ability to lead and develop teams in a fast-paced financial services environment.
- Excellent communication and interpersonal skills.
Responsibilities:
- Manage and supervise loan operations across multiple branch locations within the region to ensure consistent service quality and compliance with company policies and regulatory requirements.
- Lead, coach, and develop loan officers and support teams to meet and exceed loan origination and portfolio performance targets.
- Collaborate with senior management to develop and implement regional strategies that drive business growth and customer retention.
- Monitor loan processing workflows, identify bottlenecks, and implement process improvements to enhance efficiency and customer experience.
- Analyze regional market trends, customer feedback, and financial data to inform decision-making and risk management.
Skills:
The required skills enable the Regional Manager to effectively lead loan teams by providing clear guidance, motivation, and performance management, ensuring that loan products are delivered efficiently and compliantly. Strong analytical skills are used daily to interpret financial data and market trends, which inform strategic decisions and risk mitigation efforts. Communication skills are essential for building relationships with clients, staff, and senior management, facilitating collaboration and problem-solving. Knowledge of loan processing systems and regulatory frameworks ensures operational accuracy and adherence to legal standards. Preferred skills, such as familiarity with advanced loan software and industry certifications, enhance the manager’s ability to implement best practices and drive continuous improvement across the region.
Skills Required
- Minimum 5 years of experience in loan management or mortgage lending
- At least 2 years of experience in a supervisory or managerial role
- Strong knowledge of loan products, underwriting processes, and relevant regulatory requirements
- Proven ability to lead and develop teams in a fast-paced financial services environment
- Excellent communication and interpersonal skills
What We Do
ML Mortgage Corp. is a direct mortgage lender helping consumers finance home purchases and refinance existing homes. It offers residential loan programs, including conventional, FHA, VA, jumbo, reverse, and non-QM loans. The company emphasizes a streamlined, transparent mortgage process, personalized guidance from local loan advisors, and customer service before, during, and after financing, with the aim of helping families achieve homeownership.
