Job Family Summary
The Sales department is responsible for increasing product sales within an assigned region in order to achieve company objectives.
Job Summary
The Regional Sales Manager is responsible for mentoring Branch-based Outside Sales Representatives to enhance product sales and customer service to achieve goals and maximize market penetration and margin potential. This position develops and retains an effective Retail/Trade sales force capable of increasing product sales.
Key Responsibilities
- Achieves revenue, budget and other business objectives for assigned Retail/Trade Reps.
- Attracts, retains, develops and directs highly qualified Retail/Trade Sales Representatives.
- Trains Retail/Trade Sales Representatives in regards to presentation skills, product knowledge, internal procedures, buying group programs, builder programs and Emser promotions.
- Analyzes and develops effective pricing and price strategies.
- Develops business relationships with key Retail/Trade within assigned region.
- Defines goals and objectives and communicates objectives on a regular basis. Measures Sales Representatives performance against objectives.
- Communicates clearly and works closely with Branch Managers and Outside Sales Representatives to accomplish mutual goals within established budgets.
- Communicates and work closely with Emsers Hard Surface Management to maximize market penetration and margin potential.
- Communicates and coordinates activities with Marketing and Product Planning associates.
- Works closely with HCS SBU associates on HCS sales and operations and works closely with Tile and Stone Galleries and Sample Express operations in assigned Region.
- Identifies the top dealers doing majority of the tile business in their market and ensures Emser has strong business relationships.
- Develops Product Line-Specific Sales Programs, communicates and monitors results.
- Performs other assigned duties as required to support Corporate and Regional Objectives.
- Develop specific strategic sales strategies for key accounts to maximize sales opportunities and account potential through market intelligence, account relationships and company vision.
- Effectively partner and communicate with National account managers, directors, and regional business partners.
Qualifications (Knowledge/Skills/Abilities/Experience)
Education and Knowledge:
- Bachelors degree in a relevant field or equivalent combination of education, training and/or experience.
- Extensive working knowledge of Retail/Trade sales.
Experience/Competencies:
- Five plus years of related sales management experience.
- Thrive in a competitive and dynamic sales environment
- Highly organized and have a successful history of servicing multiple accounts while consistently achieving and exceeding sales goals
- Able to work independently while simultaneously implementing company defined sales strategies
- Expert in influential / collaborative sales and negotiation techniques, including analytical skills that can identify and exploit key opportunities
- Enjoy prospecting for new accounts, setting up / maintaining displays and introducing our quality products to the marketplace
- Driven to meet sales goals and enjoy the upside of variable compensation programs that also reward employees for exceeding plan
- Instinctively address all customer questions and concerns promptly with business savvy solution / resolution strategies
- Excellent verbal and written communication skills
- Willingness to travel 50% a year
Regular, predictable attendance is an essential function of this job.
QualificationsEmser is an equal opportunity employer and prohibits discrimination and harassment of any kind. Emser makes employment decisions on the basis of business needs, job requirements, individual qualifications and merit. Emser wants to have the best available people in every job. Therefore, Emser does not permit its employees to harass, discriminate or retaliate against other employees or applicants because of race, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, military and veteran status, age, physical or mental disability, genetic characteristic, reproductive health decisions, family or parental status or any other consideration made unlawful by applicable laws. Equal employment opportunity will be extended to all persons in all aspects of the employer-employee relationship. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation benefits, and separation of employment. The Human Resources Department has overall responsibility for this policy and maintains reporting and monitoring procedures. Any questions or concerns should be referred to the Human Resources Department.
Skills Required
- Bachelor's degree or equivalent combination of education and experience
- Extensive knowledge of Retail/Trade sales
- Five plus years of related sales management experience
- Ability to attract, retain, develop and direct Retail/Trade Sales Representatives
- Expertise in sales, negotiation and analytical techniques
- Excellent verbal and written communication skills
- Highly organized with history of servicing multiple accounts and exceeding sales goals
- Able to work independently while implementing company sales strategies
- Willingness to travel up to 50% annually
What We Do
Emser Tile is a leading designer, marketer, and producer of tile and natural stone products, established in 1968 and headquartered in Los Angeles. They offer a wide range of ceramic, porcelain, glass, and natural stone products for residential and commercial applications, known for their commitment to quality, innovative design, and sustainability. The company operates extensive distribution centers to serve customers across the United States.
