At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.
We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.
Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.
Job SummaryIron Mountain is seeking a skilled and experienced Regional Quality Manager to join our Warehousing & Logistics Operations team. In this role, you will be responsible for leading, standardizing, and elevating quality assurance systems across our regional Third-Party Logistics (3PL) warehouse and fulfillment network, as well as supporting the launch of new business operations.
You will join a dedicated operational leadership team that reports directly to the North America Operations Director, focusing on building a culture of continuous improvement, supporting client partnerships, and empowering frontline leadership across our distribution network.
What You’ll DoIn this role, you will:
- Drive Regional Quality & Operational Excellence: Implement, monitor, and standardize the Quality Management System (QMS) across all regional distribution and fulfillment centers, conducting regular internal audits, operational readiness checks, and 5S (Sort, Set in order, Shine, Standardize, Sustain) compliance reviews.
- Collaborate with Stakeholders & Clients: Act as the primary regional quality liaison for clients during onboarding, regular business reviews, and external audits, partnering cross-functionally to align continuous improvement strategies with client and business priorities.
- Ensure Compliance & Root Cause Resolution: Lead rigorous investigations into client complaints, shipping errors, mispicks, and inventory discrepancies using Root Cause Corrective Analysis (RCCA) to execute robust Corrective and Preventive Actions (CAPA) while monitoring key performance indicators (KPIs).
The ideal candidate will have:
- 5+ years of experience in quality, warehousing, fulfillment, or logistics operations, including at least 2 years in a multi-site or regional capacity within a Third-Party Logistics (3PL) or distribution environment.
- Strong knowledge of Quality Management Systems (QMS), facility launch support, inventory integrity standards, and Lean Six Sigma methodologies (such as Kaizen facilitation, 8D, 5 Whys, and Fishbone root-cause tools).
- Proven ability in multi-site quality leadership, client-facing stakeholder management, continuous process transformation, and financial acumen to connect process improvements directly to business outcomes.
- Bachelor’s or Master’s Degree in Supply Chain, Engineering, Business, or a related field; Lean Six Sigma (Green Belt or Black Belt) or Project Management Professional (PMP) certifications are highly preferred.
- Competitive Compensation: Base Salary Range: $120,000 - $160,000 annually (aligned with experience).
- Workplace Flexibility: Remote role with 50-75% travel across regional facility sites.
- Schedule: Monday – Friday, 8:00 AM – 5:00 PM (with flexible availability as required).
- Immediate Coverage: Full Health and Dental Benefits starting on your first day of employment.
- Paid Time Off: Two weeks of paid vacation, seven paid holidays, plus accrued sick pay.
- Financial Wellness: 401(k) with company match and an Employee Stock Purchase Program.
- Professional Growth: Opportunities for continuous learning and career advancement, including Tuition Reimbursement.
If you're ready to drive your career forward with a company that values your skill and dedication, apply today!
Reasonably expected salary range: $93,400.00 - $124,500.00Please note that an employee's starting salary may vary based on a variety of factors. Where State, Municipal, Provincial, Territorial or other legal minimum wages exceed the federal minimum wage, employees are entitled to the higher rate.
Category: Operations GroupSkills Required
- 5+ years of experience in quality, warehousing, fulfillment, or logistics operations
- At least 2 years of multi-site or regional experience in a 3PL or distribution environment
- Strong knowledge of Quality Management Systems
- Experience supporting facility launches
- Knowledge of inventory integrity standards
- Knowledge of Lean Six Sigma methodologies, including Kaizen, 8D, 5 Whys, and Fishbone analysis
- Experience with multi-site quality leadership
- Client-facing stakeholder management experience
- Continuous process transformation experience
- Financial acumen connecting process improvements to business outcomes
- Bachelor’s or Master’s degree in Supply Chain, Engineering, Business, or a related field
- Lean Six Sigma Green Belt or Black Belt certification
- Project Management Professional (PMP) certification
Iron Mountain Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Iron Mountain and has not been reviewed or approved by Iron Mountain.
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Inclusive Benefits Coverage — Inclusive, modern offerings are emphasized, including support for mental health, gender‑affirming care (with travel/lodging where needed), and family‑planning benefits. Recognition for disability inclusion is also highlighted, which aligns with accessible benefits and leave support.
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Retirement Support — A formal 401(k) program is described with automatic enrollment and a clear employer match structure, with immediate vesting referenced in the materials. Access to supporting infrastructure and guidance is noted through dedicated benefits portals and administrators.
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Healthcare Strength — Multiple national medical plan options are outlined, along with care navigation, virtual primary care, and pharmacy coverage. Additional wellbeing support is described via EAP services and structured wellbeing programming.
Iron Mountain Insights
What We Do
Iron Mountain Incorporated (NYSE: IRM) is the global leader for storage and information management services. Trusted by more than 220,000 organizations around the world, Iron Mountain boasts a real estate network of more than 80 million square feet across more than 1,350 facilities in 45 countries dedicated to protecting and preserving what matters most for its customers. Iron Mountain’s solutions portfolio includes records management, data management, document management, data centers, art storage and logistics, and secure shredding help organizations to lower storage costs, comply with regulations, recover from disaster, and better use their information. Founded in 1951, Iron Mountain stores and protects billions of information assets, including critical business documents, electronic information, medical data and cultural and historical artifacts.
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