Regional Operations Manager (Chicago)

Posted Yesterday
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Chicago, IL, USA
Hybrid
150K-170K Annually
Entry level
Logistics • Transportation • 3PL: Third Party Logistics
The Role
Leads a multi-state market of 20+ movie theatres through General Managers, owning revenue, profitability, labor, costs, leadership development, succession planning, remodels, enterprise initiatives, and guest experience improvements. The role partners with regional and corporate leaders, uses operating data to improve performance, and requires frequent domestic travel with overnight stays.
Summary Generated by Built In

Hybrid role with frequent domestic travel (including overnights) 

 

If you’ve led multi-unit operations in restaurants, retail, or hospitality and want to help reinvent what a night at the movies looks like for millions of people, this could be your role. 

Regal is reimagining the night out at the movies, and we’re raising our operating standards to deliver our vision. For the first time in our history, we’re opening three multi-unit leadership roles to leaders from outside Regal, and this is one of them. 

In this role, you’ll lead a multi-state market of 20+ theatres, and lead through the General Managers who run them. You’ll report to a Region Director and work alongside four peer leaders with the same scope. This is your chance to build a brand-new role from the ground up at the world’s second largest cinema operator, at a time when our industry is growing and changing fast. 

 

What You’ll Do 

  • Lead a market of 20+ theatres across 3+ states as a business coach to your General Managers, replacing checklist visits with focused conversations about the priorities that move each theatre forward 
  • Own your market’s revenue, profitability, labor, and costs, and give your GMs the insight, tools, and support they need to become sharper, more effective operators 
  • Build a bench of leaders ready to run bigger businesses by developing your GMs through candid coaching and strengthening the succession pipeline across your market 
  • Lead your market through theatre remodels, new enterprise initiatives, and the changes ahead in 2027, partnering with your Regional Director, your peers, and corporate support staff to bring what you see in the field into company decisions 
  • Shape what a great night at the movies looks like across every format in your market, from classic theatres to locations with full-service restaurants, using guest feedback and data to find what works and scale it fast  
  • Travel frequently across your region, especially in your first few months with Regal 

             

            Rewards You’ll Love 

            • $150,000 - $170,000 base salary
            • Annual bonus opportunity tied to company and individual performance
            • 401(k) program with a company match 
            • Medical, vision, dental, and other insurance coverage for you and your family 
            • Paid Vacation, Sick, and Parental leave 
            • 12 Paid Holidays each year and half-day Fridays in the summer months 
            • 17 free movie tickets monthly and 50% off most concessions at Regal theatres 

                       

                      You Should Apply If 

                      • You’ve led a multi-state or multi-market portfolio in restaurants, retail, or hospitality, and you know how to lead teams you don’t see every day 
                      • You’ve owned a $100M+ multi-unit P&L and can point to the numbers you moved, like sales, margin, labor, and guest scores, and how you moved them 
                      • Your GMs would say you made them better leaders, you know how to lead through others, and you’ve promoted people from your bench into bigger roles 
                      • You walk into a business review having already read the data, with a point of view on what it means and a plan for what comes next 
                      • Change energizes you, from remodels to new operating models, and you’re ready for a role that’s demanding, travel-heavy, and far from 9 to 5 

                               

                              About Regal 

                              At Regal, part of Regal Global Entertainment, every day is an opportunity to create unforgettable experiences. From the excitement of opening night to the simple joy of sharing a movie with friends and family, we're passionate about bringing people together through the power of cinema. As part of the world's second-largest cinema operator, with more than 7,000 screens across 600 cinemas in nine countries, we're united by a shared mission: to spread joy through extraordinary cinema experiences. 

                                

                              Our Culture 

                              At Regal, we believe our strength comes from the diversity of our people. We are committed to fostering a workplace where everyone feels valued, respected, and empowered to bring their authentic selves to work. Our commitment to inclusion and belonging embraces all aspects of identity, including gender, ethnicity, age, disability, sexual orientation, religion, and background. 

                              We take pride in creating an environment where differences are celebrated and everyone has equal opportunities to succeed. Our hiring process is designed to be fair and accessible, welcoming applicants from all backgrounds. If you need any accommodations during the hiring process or in the workplace to support your needs, please contact our Talent Acquisition team. 

                               

                              Ready to join something special? Apply Now! 

                              Equal Opportunity Employer
                              This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

                              Skills Required

                              • Experience leading multi-state or multi-market operations in restaurants, retail, or hospitality
                              • Experience leading teams and managing leaders across geographically distributed locations
                              • Ownership of a $100 million or larger multi-unit profit and loss statement
                              • Demonstrated ability to improve sales, margins, labor performance, and guest scores
                              • Experience coaching and developing General Managers or equivalent senior operators
                              • Experience building succession pipelines and promoting leaders into larger roles
                              • Ability to analyze business data and develop performance improvement plans
                              • Experience leading through remodels, operating model changes, or enterprise initiatives
                              • Willingness and ability to travel frequently domestically, including overnight travel
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                              The Company
                              HQ: Knoxville, TN
                              161 Employees
                              Year Founded: 1970

                              What We Do

                              Regal Logistics is a family-built, asset-based third-party logistics provider serving major corporations, importers, and retailers. It manages goods from port to point of sale through warehousing, inventory management, distribution, transportation, freight brokerage, port drayage, transloading, and e-commerce fulfillment. Its coordinated hubs and standardized operating platform support high-volume shipments, retail compliance, and delivery to stores, distribution centers, and consumers, with an emphasis on accuracy, speed, and customer service.

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