Job Descriptions - Human Resources Department
Position:
Operations Coordinator
Department/Campus:
Campus
Reports to
Regional Executive Director
FLSA Status:
Exempt
Pay Grade:
Band IV
Job Type
Full-Time
Work Hours
Normal Work hours (215 days)
JOB ROLES: The Operations Coordinator ensures the smooth and efficient implementation of specific campus-level operational systems and procedures across multiple campuses. This role provides strategic oversight and direct support to Registrars, Attendance and Lunch Clerks, Medical Aides, and Campus Operations Managers—ensuring compliance with district policies, as well as state and federal regulations—while supporting school leaders in achieving campus operational goals. The Operations Coordinator focuses on enrollment, recruitment, attendance, registration, food service compliance, student records, transportation coordination, and other non-instructional systems essential to campus success.
QUALIFICATIONS:
Bachelor’s Degree from an accredited college or university
2+ years of experience in school settings; multi-campus support experience preferred.
Strong understanding of school-based operational functions, systems, and compliance.
KNOWLEDGE AND SKILLS:
Excellent verbal and written communication skills.
Excellent interpersonal and customer service skills.
Excellent organizational skills and attention to detail.
Working understanding of human resource principles, practices, and procedures.
Excellent time management skills with a proven ability to meet deadlines.
Ability to function well in a high-paced and at times stressful environment.
Proficient with Microsoft Office Suite or related software.
KEY RESPONSIBILITIES:
Uphold and promote the mission, vision, and values of SST Schools.
Directly supervise and support campus operations teams across assigned campuses.
Monitor and ensure accuracy and compliance in campus processes related to:
Student enrollment and registration (new, returning, transfers, withdrawals).
Monitor daily student attendance and generate weekly reports to identify trends and flag at-risk students.
Coordinate campus-wide attendance initiatives and campaigns to promote regular school attendance.
Child nutrition programs, including compliance with free/reduced lunch applications and reporting.
Student health documentation and support coordination.
Student records management and timely submissions.
Conduct regular campus site visits and audits to evaluate operational effectiveness and compliance.
Collaborate with school leadership to align operational systems with campus needs and academic priorities.
Provide onboarding, coaching, and ongoing professional development to Campus Operations Managers.
Maintain documentation and ensure timely data submissions for audits, compliance checks, and district reporting.
Serve as a liaison between campus operations teams and the regional/central office to ensure two-way communication and efficient problem-solving.
Track and escalate issues that hinder operational performance or compliance to the Regional Director.
Performs other duties as assigned.
WORK ENVIRONMENT AND PHYSICAL REQUIREMENTS:
Light Work: may require occasional light lifting.
Nights and weekend activities will be occasionally required.
The position is in an office setting and may involve prolonged work at a desk in one location.
Moderate travel is required.
Skills Required
- Bachelor's Degree from an accredited college or university
- 2+ years of experience in school settings; multi-campus support experience preferred.
What We Do
School of Science and Technology Public Schools drives academic and socio-emotional development through a college preparatory, STEM-based learning model. SST’s model is anchored on 21st-century skills, embraced by a character-building approach, and delivered in an enriching, safe, and student-centered learning environment. We serve PreK - 12th grade in campuses around San Antonio, Corpus Christi, and Houston. Current job postings can be found on our website: https://www.sstschools.org/careers/
