About Us: Platinumlist.net, a pioneering leader in the online event guide and ticketing solution industry, has been revolutionizing the event landscape in the Gulf region since 2009. As the largest ticketing provider in the GCC, we proudly serve an extensive array of events across the United Arab Emirates, Saudi Arabia, Oman, Bahrain, Qatar, and Kuwait from our Dubai-based headquarters.
About the Role: We are seeking a Regional Network & IT Infrastructure Engineer to build, maintain, and secure our office infrastructure across the GCC region. You will be responsible for network reliability, identity management, hardware setup, and regional office deployments.
Key Responsibilities:
- Maintain and optimize office networks (Firewalls, Managed Switches, Wi-Fi, Site-to-Site VPNs).
- Administer Active Directory, M365/Google Workspace, and enforce device security policies via MDM/EDR.
- Lead IT infrastructure setups for new office launches across the GCC region.
- Manage local ISPs, hardware suppliers, and IT service providers.
- Provide escalation support for internal infrastructure issues.
Requirements
- 3+ years of hands-on experience in Network Administration or IT Systems Engineering.
- Strong background in TCP/IP, VLAN segmentation, firewall management, and VPN routing.
- Experience with AD/GPO, endpoint protection, and inventory management.
- Fluency in English.
- Ability to travel within the GCC region as required.
Benefits
- Full ownership of security at the GCC's largest ticketing platform — you define the architecture, the standards and the roadmap.
- A genuinely broad technical playground: multi-country office infrastructure.
- Budget for tooling and external expertise; direct access to leadership.
- Participation in new office launches and infrastructure modernisation across the region.
- Competitive salary and benefits; a friendly, international team in Dubai.
Skills Required
- 3+ years of hands-on experience in network administration or IT systems engineering
- Strong knowledge of TCP/IP, VLAN segmentation, firewall management, and VPN routing
- Experience with Active Directory and Group Policy Objects
- Experience with endpoint protection
- Experience with inventory management
- Fluency in English
- Ability to travel within the GCC region as required
What We Do
Platinumlist is the leading entertainment discovery and monetisation platform, and the premier ticketing platform in the Middle East, providing seamless booking solutions for events, attractions and experiences in the UAE, Saudi Arabia, Bahrain, Qatar, Oman, Kuwait and beyond. We empower organisers with advanced ticketing technology, marketing tools, and data insights to maximize reach and revenue. From live entertainment to travel experiences, Platinumlist connects customers with top events while ensuring a smooth and secure booking process. Our platform simplifies ticket sales, access control, and audience engagement.
