Regional Manager, Multifamily

Regional Manager  |  Nashville, TN  |  Multifamily Operations

Harbor Group Management Company  |  Unlocking Opportunities, Enriching Lives

FLSA Status: Exempt

Location: Qualified candidates must reside in TN between Nashville and Knoxville in order to support the needs of the portfolio.

Harbor Group Management Company (HGMC) is a trusted leader in multifamily and commercial property management headquartered in Norfolk, Virginia, managing 65,000 apartment homes and 5 million square feet of commercial space across the United States. Backed by 40 years of experience and 1,600 team members nationwide, HGMC has been recognized since 2011 among the top 50 owners and managers of real estate in the country.

Guided by our values of collaboration, integrity, innovation, and excellence, and by our commitment to community and sustainability, we are united by a single promise: to enrich people and places. Learn more at harborgroupmanagement.com.

The Regional Manager leads a portfolio of apartment communities across Tennessee and northern Alabama, from Nashville to Huntsville. Reporting to the Regional Vice President, this role develops Property Managers and onsite teams, serves as the primary partner to ownership, and owns the financial and operational performance of every community in the portfolio. The portfolio includes owner-managed, third-party, and REO or receivership communities, so the work ranges from steady day-to-day operations to takeovers and turnarounds on short notice. This is a field leadership role with travel up to 75%, built for a leader who does their best work on site and measures success by the strength of the teams they build.

Team Leadership & Development

• Recruit, hire, train, and develop Property Managers and onsite teams across the portfolio
• Coach in real time, set clear goals, and address performance issues directly and fairly
• Approve onsite personnel actions and conduct performance reviews that support growth
• Build bench strength so every key role has a successor ready to step up
• Model HGMC values and hold teams to consistent service and operating standards

Client Relationships & Business Development

• Serve as the primary liaison between ownership groups and Harbor Group, with regular calls, site visits, and clear follow-up
• Manage communities for multiple owners at once, each with its own business plan, reporting needs, and definition of success
• Deliver performance reporting that explains results, root causes, and action plans, including early notice of challenges
• Support new business by touring prospective clients, investors, and lenders, and contributing to takeover and management proposals

Financial & Market Performance

• Prepare annual budgets for each community, monitor results, and correct course with Asset Management and ownership
• Approve expenditures within authority and negotiate and evaluate vendor contracts
• Partner with Revenue Management and Marketing on occupancy, pricing, and leasing performance
• Grow net operating income through revenue, resident retention, and disciplined expense control
• Know each submarket in the portfolio, from Nashville's urban core and suburbs to Huntsville's aerospace and defense corridor, and protect occupancy and rents against concession-heavy lease-ups
• Build a strong vendor network in both metros and represent HGMC in the Greater Nashville Apartment Association and Huntsville-area industry groups

Takeovers, Transitions & Stabilization

• Serve on the Transition Team for new communities, putting staffing, systems, office setup, and pricing in place quickly
• Manage receivership, foreclosure, and REO processes in coordination with lenders, receivers, and legal counsel
• Develop and execute short- and long-term stabilization plans for underperforming and distressed communities
• Coordinate urgent repairs, life-safety issues, and code compliance projects with Construction
• Support lease-ups, acquisitions, and dispositions from due diligence through transition

Property Standards & Compliance

• Inspect communities, grounds, amenities, and vacant apartment homes to ensure market readiness
• Audit administrative, accounting, and maintenance practices for compliance with company policy, Fair Housing, and safety requirements
• Resolve escalated resident concerns fairly and promptly
• Recommend improvements to processes, tools, and portfolio management practices

WHAT YOU'LL BRING

Required

• Bachelor's degree or equivalent work experience
• Multi-site multifamily leadership experience with a record of developing Property Managers and delivering results
• Ability to read and explain a P&L, budget variance, and rent roll
• Working knowledge of Fair Housing, landlord-tenant law, and safety requirements
• Residence in Tennessee, preferably the Nashville area
• Ability to travel up to 75% of the time, including overnight stays
• Valid driver's license and reliable transportation
• Availability for occasional evening and weekend work

Preferred

• Experience managing communities for third-party owners or investors
• Experience with takeovers, REO, receivership, foreclosure, lease-ups, acquisitions, or dispositions
• Experience with Yardi and revenue management tools such as LRO
• Industry designation such as CPM, CAM, ARM, or CAPS
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WHAT WE OFFER:

• Employee discount on apartment rent
• Health insurance, dental insurance, and vision insurance
• Competitive salaries and bonuses
• 401(k) matching
• Paid time off (PTO) and 10+ paid holidays
• Paid parental leave
• Tuition reimbursement
• Employee referral program
• Company-paid life insurance
• Disability insurance (company-paid long-term and short-term)
• Health savings account with employer contributions
• Flexible spending account
• Employee assistance program
• Paid birthday off (Multifamily)
• Pre-tax commuter benefit (Corporate)
• FinFit financial wellness program, legal resources, and wellness perks
• InstaPay eligible
• Volunteer and community service opportunities
• Employee recognition and awards
• Professional development assistance
• Opportunities for advancement

Benefit eligibility will be determined at the time of hire. Eligibility for certain benefits may vary based on position, location, hours worked, and other qualifying criteria.

Veteran Friendly
This pre-employment application will be given every consideration, but its receipt does not imply that the applicant will be employed. Each question should be answered in a complete and accurate manner as no action can be taken on this application until all questions have been answered.

Harbor Group Management is proudly an Equal Opportunity Employer EOE/M/F/D/V. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.