Regional General Operations Manager, US West

Lime is the world's largest shared electric vehicle company. We’re on a mission to build a future where transportation is shared, affordable and carbon-free. Our electric bikes and scooters have powered 400+ million rides in 250+ cities on 5 continents, replacing an estimated 100+ million car trips. Named a Time 100 Most Influential Company and Fast Company Brand That Matters, we achieved a fully profitable year in 2022, becoming the first in our industry to reach this milestone.

We are looking for a Regional General Manager to join our Operations Management team. In this role, you’ll be part of a global team of operations leaders and will manage a team of managers and operators. You’ll own a P&L for one of our core regions, will develop and oversee the execution of global initiatives that question the status quo, and will partner cross-functionally with internal teams and external stakeholders to solve the most critical and oftentimes complex problems to push the needle forward. 

The ideal candidate exemplifies mature management capabilities and is a proven thought partner. You'll have a knack for building relationships across an organization at all levels and externally. You’ll be an in the moment problem solver and have the ability to think about the short and long term plan. You’ll have intimate knowledge of how a warehouse operates with demonstrated experience building and scaling and a background in operational excellence.

This is a hybrid position based in the United States on the West Coast within one of the following locations: California (Los Angeles, San Francisco, Sacramento), Washington (Seattle Area), Oregon (Portland), Arizona (Phoenix). If you do not reside in one of these locations, you must be willing to relocate to this area.

What you'll do:

• Own and manage the P&L, team, and strategic direction for one of Lime’s core regions building a multi-year strategy for the core region that you translate it into budgets, operating plans, Government Relations tactics, and more
• Be the operational expert for your region, champion operational excellence, own end-to-end operational improvements, advising teams and influencing innovation across the company
• Attract and develop top-tier operational talent while cultivating a high-performing, values-driven culture driven by regular feedback, clear accountability, and proactive performance and talent management
• Direct cross-functional strategies with a global impact and engage collaboratively in company-wide planning, advocating for your region while incorporating the greater needs of the company
• Create a positive, inclusive, and safe workplace where people genuinely want to work

About you:

• 9+ years of work experience as a highly cross-functional manager within an operations, management consultancy, or equivalent role with a demonstrated background working within a warehouse environment and experience owning a P&L
• 7+ years of experience as a people leader in a warehouse environment, managing a team of professional-level staff for a large and complex region
• You love building top-tier teams and have a demonstrated background in developing and motivating your team to perform at their best
• Analytically minded with a strong understanding of real-time marketplaces (supply and demand economics) and the ability to navigate, decode, and use data to build compelling narratives and reports. Advanced experience using Excel or Google Sheets and knowledge of SQL are a major plus. 
• Problem solver skilled at identifying and resolving complex problems, exercising good judgment in drawing conclusions, navigating ambiguous environments while working cross functionally
• Excellent communicator with the ability to flex your communication style to internal stakeholders - such as the C-team or your own team - and external stakeholders such as local government
• Detail oriented with a focus on process improvement, self motivated and energetic, with the drive and ability to learn new skills and grow with the role 
• Bachelor’s degree required; MBA preferred 

The anticipated yearly salary range for this position is $115,000 - $198,000. Equity and benefits may be provided as part of the compensation package, depending on the position offered. Not all candidates will be eligible for the upper end of the salary range. Exact salary will ultimately depend on multiple factors, which may include the successful candidate's skills, experience and other qualifications as well as the candidate's location of residence. In addition to base salary, some roles may be eligible for a variable bonus based on a combination of company performance, employee performance, and management discretion.

Why Lime? 

When you join Lime, you join a global community of smart, caring, talented individuals working together to deliver world-changing results; striving to create an experience that enables Limers to do their best work. Here are some ways we support and invest in our team: 

Competitive salaries, performance-based annual bonus and pre-IPO equity

Health and wellness offerings for all team members starting day one including access to top-tier fitness and mindfulness apps

Flexible vacation policies with ample paid holidays tailored to country of residence

Fully-paid leave following the birth or adoption of a child and financial, medical and educational support for Limers pursuing parenthood

Support for retirement and financial goals with unlimited access to financial advisors

Unlimited, complimentary use of our vehicles in hundreds of cities around the world

Professional growth opportunities through quarterly learning days and top-tier tools

Opportunities to connect across teams and locations to network, socialize and volunteer

Culture of belonging with Employee Resource Groups that engage and promote cultural awareness and DEI training across all functions

Consistent recognition of great work through meaningful rewards and career advancements

Benefits and perks vary depending on the nature of your employment and country of residence. Terms and conditions may apply.

If you want to make an impact, Lime is the place for you. Not sure if you meet all the qualifications? If this role excites you we encourage you to apply. Explore all opportunities on our career page.

Lime is an Equal Opportunity Employer, but that’s just the start. We believe different perspectives help us grow and achieve more. That’s why we’re dedicated to hiring and developing the most talented and globally diverse team – which includes individuals with different backgrounds, abilities, identities and experiences. Applicants who require a reasonable accommodation for any part of the application or hiring process can email [email protected] for assistance. 

Use of artificial intelligence or an LLM such as ChatGPT during the interview process will be grounds for rejection of your application.

Lime will consider employment for qualified applicants with arrest and conviction records, pursuant to the San Francisco Fair Chance Ordinance, Los Angeles County Fair Chance Ordinance for Employers, the City of Los Angeles Fair Chance Initiative, the California Fair Chance Act, and other applicable law. When reviewing an applicant's criminal history, Lime will consider all of the material duties listed above to determine if there is an adverse and negative relationship between any criminal history and the ability to perform the material duties of the job.