This is where you save and sustain lives
At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You'll feel a sense of purpose throughout the organization, as we know our work improves outcomes for millions of patients.
Baxter's products and therapies are found in almost every hospital worldwide, in clinics and in the home. For over 85 years, we have pioneered significant medical innovations that transform healthcare.
Together, we create a place where we are happy, successful and inspire each other. This is where you can do your best work.
Join us at the intersection of saving and sustaining lives—where your purpose accelerates our mission.
This individual will lead Baxter’s Global Business Solutions shared service centers in the EMEA region, including Warsaw, Poland and Pluvigner, France.
The role will have direct oversight of the service delivery teams at the regional centers including the accounts payable, credit, collections, accounts receivable and other services provided by GBS. The role will be instrumental for GBS scope expansion in the region, ensuring services meet process policies, controls, service levels for speed, accuracy and quality. The individual also has oversight of outsourced processes should processes be outsourced to a service provider in the future.
The individual will also be responsible for the shared service sites and providing oversight and support to the teams hosted at the shared service centers. The individual will report directly to the VP – Global Business Solutions and the position is expected to be based in Warsaw, Poland.
The GBS service delivery team for EMEA is comprised of approximately 300 individuals primarily located in the Baxter Business Service centers along with retained local country resources supporting the business units. The individual in this role will partner closely with other leaders in our GBS team, Finance, Procurement, Commercial, Information Technology teams and the business segments.
Primary responsibilities of this role:
- Coordinate the operations of Baxter’s captive shared service centers supporting EMEA.
- Lead the operations of Baxter’s accounts payable, credit, collections, accounts receivable and other services provided by GBS including relationship management with an outsourced service provider and business unit collaborators.
- Deliver year over year efficiency savings across the centers and drive cost-savings initiatives and working capital (DPO and DSO) improvements, working cross-functionally across finance and procurement.
- Drive compliance with internal controls performed by operational finance functions.
- Build strong teams through motivation, direction, holding individuals accountable and providing exciting work.
Knowledge, skills, and/or abilities required:
- Experience driving process reengineering and automation initiatives
- Flexibility for international travel
- Proven ability to work effectively & meet deadlines
- Proven leadership, management and motivational skills
- Strong business sense and discernment along with a clear grasp of the relevant business landscape
- Ability to effectively influence and drive consensus with diverse partners; demonstrated ability to manage multiple, competing priorities
- Strong negotiation, interpersonal communication, teamwork, and presentation skills
- Skilled at assembling and managing both ongoing staff as well as cross-functional teams as required
- Decisive leadership, with ability to generate ideas, develop alternatives, rapidly decide upon best course of action and drive implementation of that decision
- Strong mentor skills and effective at developing talent
Key Process Competencies:
- Business Process and Data Management
- Prospect to Cash, Source to Pay, Account to Report, Hire to Retire experience
- Internal Controls
- Financial Analysis
Education and experience:
- BA/BS in finance is desirable
- MBA, CPA, and/or Six Sigma Certification is desirable
- Demonstration of key finance competencies and qualifications and typically 14 or more years of experience.
- Experience leading shared service centers, BPO and operational teams globally
Reasonable Accommodations
Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information.
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What We Do
Every day, millions of patients, caregivers and providers around the world rely on Baxter’s leading portfolio of diagnostic, critical care, nutrition, kidney care, hospital and surgical products and solutions. For 90 years, we’ve been making an impact at the critical intersection where innovations that save and sustain lives meet the healthcare providers who make it happen. With products, therapies and digital health solutions available in more than 100 countries, Baxter’s employees worldwide are now building upon the company’s rich heritage of medical breakthroughs to advance the next generation of transformative healthcare innovations. We welcome Hillrom to Baxter, where we are uniting to advance patient care worldwide. We’re building on the strengths of two historically innovative and socially responsible companies that will better serve our patients, customers and communities.
