Regional Director

AFL manufactures industry-leading fiber optic cable, connectivity and accessories and provides engineering and installation services for some of the largest telecom customers in the world. Our company was founded in 1984 with a single fiber optic cable and today, we manufacture thousands of products, generate an excess of $2 billion in revenue, and employ more than 5,800 associates worldwide.  At AFL, we recognize that our employees are our greatest asset. We hire and train each individual, investing in them to ensure success in their careers. With a commitment to professional development and growth, let us connect you to your next career opportunity.

Job Summary

This position is responsible for maintaining contact with the local customer base insuring a continuous and improving revenue stream; P&L responsibility for the operation of the assigned territory; ensuring that all invoicing is completed on time and accurately; meeting or exceeding the job efficiency and gross profit goals for the region. Overseeing and managing the local labor and sales forces, ensuring that company policy is being followed and interfacing with various departments regarding all purchases, payroll, and capital expenditures.

 Responsibilities

• Develop customer relationships and business opportunities within the market 
• Manage and evaluate assigned workforce for the purpose of delivering services of exceptional quality, ensuring customer satisfaction while successfully attaining gross margin performance objectives, and support the continuing growth in revenue base.
• Maintain an understanding of the business and technical environment by staying abreast of the latest developments and their end-user application.
• Prepare and distribute regular performance and status reports as required.
• Support the local sales force to achieve required revenue stream to support the assigned area.
• Customer support, including: interfacing with the customer, providing guidance on problem resolution, insuring on time customer service, and maintaining a strong customer base.
• Develop new solutions based on defined market opportunity.
• Exercise the responsibility and authority over budgets and expenses for assigned work area to include personnel, overhead, training, tools, fleet, and office staff.
• Participate in the identification, selection, and final approval of personnel hiring and other personnel actions.
• Perform other job related duties as specified by the Senior Director of Operations and/or the Division Vice President

 

 Personal Qualities

• Leadership – Proven success in leading high performance teams, achieving results through others, and being a strong team player
• Analytical Thinking – Exceptional ability to analyze data and utilize it to make sound business decision
• Conflict Management and Resolution Skills - Build consensus, anticipate and solve problems
• Results focused – Ability to organize and manage multiple, and at time competing priorities
• Communication Skills – Demonstrate communication skills necessary to interpret policies in situations requiring persuasion and prepare and present presentations,
• Relationship building skills – ability to work within a dynamic team setting and provide role model leadership to AFL workforce

 Qualifications

• Bachelor’s degree in related field required or a minimum of five years equivalent experience in a similar technical management position
• Extensive relevant technical experience to include fundamental understanding of voice and data networking, structured cabling, fiber optics, routing and switching. Familiarity with business concepts related to the use of information technologies and networking in all aspects of business and organizational operations for the achievement of business/operating objectives
• Think critically and problem solve
• Handle confidential/sensitive information with discretion
• Good judgment
• Organizational skills
• Knowledge of Telecommunications industry
• Exceptional written and verbal communications skills
• Public speaking experience preferred
• Current industry-related licenses and certifications preferred

 

 Working Conditions

• Normal office environment.
• General hours of Monday through Friday 8:00am to 5:00pm. But ability to provide support during and outside regular business hours is required.
• Travel required.
• Must be able to work in the United States.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.