Regional Director of Operations
Location: Lincoln or Omaha, NE
Employment Type: Full-Time, Exempt
Agemark is seeking an experienced Regional Director of Operations to lead a portfolio of senior living communities across our region. This is a high-impact leadership role responsible for driving results in fiscal management, staffing, compliance, and overall property success. You'll partner closely with the Regional VP of Operations and property Executive Directors to build a success-oriented, accountable culture that puts residents, staff, and communities first.
If you're a strategic, hands-on leader who thrives on coaching teams, solving problems, and traveling to where the work happens, we'd love to talk with you.
What You'll Do- Provide guidance, support, and direction to properties across your assigned region, mirroring Agemark's mission, vision, and core values
- Drive each property to achieve and surpass sales, profitability, NOI, and business goals
- Measure the effectiveness of operational processes and identify areas for improvement
- Deliver timely, accurate reports on the operating condition of your region
- Collaborate with the VP of Operations and leadership team to develop and implement operational infrastructure, systems, and processes
- Motivate, mentor, and coach Executive Directors and property leadership teams
- Foster a success-oriented, accountable environment across the region
- Represent the company with clients, investors, and business partners
- Drive results in staff satisfaction, customer satisfaction, financial wellbeing, occupancy, and compliance
- Help properties understand and manage their financials
- Assist with the opening or acquisition of new properties
- Step in to help manage properties without a leadership position, including extended travel when needed
- Recruit and train new Directors, leadership team members, and management staff
- Communicate effectively across all levels of the organization
- Travel to properties at least monthly (up to 75% travel required)
- Bachelor's degree in Marketing, Business, Public Health, Geriatrics, or a related field preferred
- Administrator license required or able to required to obtain within 3 months
- Minimum 5 years in a management-level role within the senior housing industry
- Minimum 5 years managing staff
- Administrator license for the states this position oversees
- Extensive knowledge of regulatory requirements, including state-specific regulations, OSHA, and fire codes
- Strong leadership, strategic thinking, and financial management skills
- Excellent verbal and written communication skills
- Strong interpersonal and problem-solving skills with the ability to maintain strict confidentiality
- Ability to work independently and collaboratively across all levels of the organization
- Flexibility to work evenings/weekends as needed and thrive in a fast-paced, ambiguous environment
- Willingness to travel extensively, including occasional support for other regions
- A collaborative, mission-driven culture built on our mission, vision & values
- A place to bring your ideas and previous experiences to help us always grow and be better
- Flexibility in your schedule to allow you work-life balance
- Competitive salary and performance-based bonus opportunities
- Comprehensive medical, dental, and vision insurance as well as free EAP, and wellness stipend
- 401(k) with company match
- Flexible Paid time off and paid holidays
- Leadership development, mentoring, and growth opportunities within a growing organization
- Professional development through conferences, webinars and other forms of education
- Annual Executive Summit and other company events
- A supportive team of co-workers, mentors and senior leaders invested in your success
- Most importantly - the opportunity to make a meaningful impact on the lives of residents, families, and staff across your region by enhancing the people experience.
Our EPIC ACTS Values
Excellence | Personal Investment | Integrity | Compassion | Accountability | Celebration | Team Spirit
Ready to lead with purpose? Apply today to join a team dedicated to making a meaningful difference in the lives of residents and staff across our communities.
EOE#IND3
Skills Required
- Administrator license required or able to obtain within 3 months (for states this position oversees)
- Minimum 5 years in a management-level role within the senior housing industry
- Minimum 5 years managing staff
- Extensive knowledge of regulatory requirements, including state-specific regulations, OSHA, and fire codes
- Strong leadership, strategic thinking, and financial management skills
- Excellent verbal and written communication skills
- Strong interpersonal and problem-solving skills with ability to maintain strict confidentiality
- Ability to work independently and collaboratively across all levels of the organization
- Flexibility to work evenings/weekends as needed
- Willingness to travel extensively (travel to properties at least monthly, up to 75% travel required)
- Bachelor's degree in Marketing, Business, Public Health, Geriatrics, or a related field
What We Do
Agemark is a family-owned senior living provider that builds, owns, and operates assisted living and specialized memory care residences. Dedicated to enriching the lives of older adults through compassionate care and meaningful connections, the company provides a range of services including independent living, assisted living, and memory care across the United States, focusing on creating communities that truly feel like home.
