Regional Communications Lead

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Petaling Jaya, Petaling, Selangor, MYS
In-Office
Food • Transportation • Financial Services
The Role
Company Description

About Grab and Our Workplace

Grab is Southeast Asia's leading superapp, making everyday life easier - from delivering your favorite meals to helping you manage your finances and travel hassle-free. Our mission is to drive Southeast Asia forward by creating economic empowerment for everyone. We fulfill this through our values of Heart, Hunger, Honour, and Humility, which guide our decisions as we work to make a meaningful impact across the region.

Job Description

Get to Know the Team

The Communications team tells the Grab story around the world. It will drive Grab's growth by promoting and protecting its brand and reputation, ensuring its position as the leading online-to-offline mobile platform in Southeast Asia.

Whether it's speaking to media and online influencers, industry commentators, thought leaders or the wider community, the Communications team is the voice of Grab.

Get to Know the Role

You will report to the Corporate Communications Lead, and work with teams in multiple Southeast Asian countries. You are passionate about Grab's mission, and have a proven track record of executing high-profile, creative campaigns and handling corporate issues and public affairs matters.

You can distill key business objectives into a communications strategy, is great at managing senior stakeholders and collaborating with Marketing and Public Affairs teams, and willing to deepdive into local issues and regulations.

You will be based onsite at Grab Petaling Jaya office, Malaysia.

The Critical Tasks You Will Perform

  • Provide direction and execution support for country PR teams, particularly for policy comms and crisis & issues
  • Develop positioning and multi-format toolkits on Grab's strategic themes for country use
  • Lead comms strategy for change management projects in collaboration with cross-functional regional teams, such as marketplace, tech, regional ops, etc
  • Play the role of regional enabler for country PR teams - set and track OKRs, pilot new PR initiatives, share best practices, and drive process improvements to improve the quality of work and operational efficiency of country teams

Qualifications

What Essential Skills You Will Need

  • 12 or more years of experience: Corporate reputation management, policy communications, crisis management, media relations, integrated communications, data storytelling
  • Experience managing teams and diverse cross-functional stakeholder relations in ambiguous environments
  • Regional and/or in-market experience in key Southeast Asian countries and in a fast-paced company
  • Self-starter who is motivated by hands-on, challenging work
  • Excellent writing, strong project management, and process-oriented

Additional Information

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

  • We have your back with Term Life Insurance and comprehensive Medical Insurance.
  • With GrabFlex, create a benefits package that suits your needs and aspirations.
  • Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
  • We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
  • Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours

What We Stand For at Grab

We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.

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The Company
10,000 Employees
Year Founded: 2012

What We Do

Grab is Southeast Asia’s leading superapp, offering a suite of services consisting of deliveries, mobility, financial services, enterprise and others. Grabbers come from all over the world, and we are united by a common mission: to drive Southeast Asia forward by creating economic empowerment for everyone. At Grab, every Grabber is guided by The Grab Way, which explains our mission and the operating principles on how we can achieve it together. We call these principles the 4Hs: Heart We work together as OneGrab to serve communities in Southeast Asia Hunger We work to understand ground truths and drive improvements, big and small Honour We keep our word and steward our resources wisely to build and sustain trust Humility We are a constant work-in-progress, and we never stop learning to get better

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