Service Center
CSCS TXEssential Job Duties:
- Bring on new retail business to the Protech organization through a structured consultative sales approach.
- Provides assistance to new customers for account set up and training support required to maximize sales, profits, productivity and customer satisfaction
- Develops and maintains productive, long-term client relationships through visitation, phone calls, letters, and corporate support materials
- Serves as an advisor for existing clients, consulting in current products , industry updates and determine individual client needs
- Work closely with customers to increase and/or maintain monthly volume targets as well as monitor service, delivery and performance
- Work with operational counterparts to ensure customer satisfaction, meeting of commitments and eventual hand off of account management responsibilities
- Acts as liaison between accounts, company staff, and Accounts Receivable department to build and maintain healthy financial relationships
- Use customer feedback to recommend modifications to products and/or services
Skill/Requirements:
- Minimum 2 to 4 years sales, account management or similar experience
- High school diploma or equivalent required. Associate or Bachelor's degree preferred.
- Excellent interpersonal and written/verbal communication skills
- Solid organizational and follow up skills
- Demonstrated ability to attain high levels of internal and external customer satisfaction
- Entrepreneurial spirit – finding creative ways to accomplish the company goals within set parameters.
- A valid Driver’s license is required
- Availability to travel up to 50%
Caliber uses E-Verify to confirm the identity and employment eligibility of all new hires.
Must be eligible to work in the U.S. with no restrictions.
Skills Required
- 2 to 4 years of sales, account management, or similar experience
- High school diploma or equivalent
- Associate or Bachelor's degree
- Excellent interpersonal and written/verbal communication skills
- Solid organizational and follow-up skills
- Demonstrated ability to attain high levels of internal and external customer satisfaction
- Entrepreneurial spirit and ability to find creative solutions within company parameters
- Valid driver's license
- Availability to travel up to 50%
- Eligible to work in the U.S. without restrictions
Caliber Collision Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Caliber Collision and has not been reviewed or approved by Caliber Collision.
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Healthcare Strength — Day-one eligibility for medical, dental, and vision is broadly highlighted, alongside company-paid life, AD&D, and disability insurance. Supplemental options such as FSA and accident/critical-illness coverage expand the offering.
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Retirement Support — A 401(k) with company match is a consistent feature, with some materials noting automatic enrollment. This provides structured support for long-term savings from the start.
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Leave & Time Off Breadth — Paid holidays and PTO are offered from day one or begin accruing immediately for full-time teammates. Immediate access to time off is presented as part of the standard package.
Caliber Collision Insights
What We Do
As one of the nation's largest auto collision repair providers, Caliber offers unlimited opportunities to drive your career forward. Surrounded by a purpose-driven, team-centric culture, you are empowered to create the roadmap for your future. With more than 1,800 centers nationwide across 41 states, Caliber features a wide range of automotive services including collision, auto glass and fleet solutions. We are known for providing an outstanding customer experience and regularly rank among the highest customer satisfaction scores in the industry. Our commitment to caring for people extends to our Caliber teammates and their careers. When you join Caliber, you're not just an employee but part of a dedicated team. You'll receive mentoring from some of the brightest minds in the industry, as well as industry-leading pay and a comprehensive day-one benefits program. At Caliber, we care about your well-being. We're proud to have been the only auto repair company on Forbes' list of "America's Best Large Employers"-an honor awarded to companies with high employee satisfaction. We're also proud to have been recognized by Inc. as a Best in Business Extra Large Company (500+ employees), receiving a gold medal for our efforts in going above and beyond to make a positive impact. Caliber is an equal-opportunity employer. We are committed to fostering an inclusive and diverse workplace
