Regional Account Manager

Posted 37 Minutes Ago
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Birmingham, West Midlands, England
Entry level
Other
The Role
The Regional Account Manager will manage senior-level customer relationships, ensuring contract compliance and revenue growth across strategic accounts. Responsibilities include developing Account Management Plans, maintaining customer touch plans, managing debt levels, and driving business innovation. The role requires exceptional analytical, influencing, and negotiation skills to deliver effective solutions and value propositions to clients.
Summary Generated by Built In

Ready to find the right role for you?

Salary - Competitive Salary + Bonus, company car / allowance plus excellent Veolia benefits

Location:Birmingham & Surrounding Area

When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. It’s why we’re looking for someone who’s just as committed as we are, to push for genuine change and bring our ambition of Ecological Transformation to life.

We know that everyone here at Veolia can help us work alongside our communities, look after the environment, and contribute to our inclusive culture.

What we can offer you;

- 25 days of annual leave

- Access to our company pension scheme

- Discounts on everything from groceries to well known retailers

- Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to

- One paid days leave every year to volunteer and support your community

- Ongoing training and development opportunities, allowing you to reach your full potential

What will you be doing?

  • Take ownership of the business relationship with the customer, building relationships with senior level customers & Veolia stakeholders.
  • Complete internal contract review meetings at internal Director and Investco / EXCO level and ensure all elements of the contract are delivered in line with client expectations.
  • Interaction with key stakeholders to manage and deliver business innovation, best practice and strategic value projects across all relevant customer accounts and portfolios.
  • Take overall responsibility for the generation and growth of Revenue and Net Revenue across defined Strategic Accounts.
  • To work with account managers to produce individual Account Management Plans for each aspect of the client giving full visibility of all account details to relevant personnel.
  • To maintain customer touch plans that facilitate the strategic alignment of all service delivery and management functions, including “top-to-top” senior management / sector leadership teams.
  • Ensure debt levels are managed within each account's commercial terms and support with any invoice dispute.
  • To develop sector specific knowledge and become the sector expert in terms of industry trends, commercial outlook, future market trends and customer business objectives.
  • To own the renewal process of accounts, delivering a value proposition to customers covering financial, operations and CSR improvement, whilst also maintaining and improving the net revenue of services to Veolia.

What are we looking for?

  • Proven experience of driving and influencing senior level stakeholders
  • Exceptional analytical skills, identifying challenges and trends to provide long term strategic insights.
  • Ability to drive solutions from concept to delivery.
  • Demonstrable influencing and negotiation skills

If you don't meet all of our outlined requirements we’d still love for you to apply.

What's next?

We want to ensure that you feel supported throughout the application process and provide reasonable adjustments where necessary and requested. If you require any reasonable adjustments as part of your application and interview process please do not hesitate to let us know.

Here at Veolia, we’re proud to be known as an equal opportunities employer. We know how important it is to be fully committed to building and maintaining a diverse and inclusive place to work for every one of our colleagues. So no matter their age, gender, gender expression, disability, race, ethnicity, religion, belief, sexuality or veteran status, every applicant who meets the minimum requirements will be considered fully.

We're proud to be listed in The Sunday Times Best Places to Work 2023, being named as a Top 10 Very Big Organisation and Highly Commended as a workplace for 55+.

This accolade further demonstrates our commitment to our people and our actions in creating an environment where everyone can be their true selves and enjoy working at Veolia.

Apply today, so we can make a difference for generations to come.

We know how important it is to be fully committed to building and maintaining a diverse and inclusive place to work for every one of our colleagues. We are committed to ensuring that all job applicants and members of staff are treated equally, without discrimination because of sex, gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, nationality, ethnic or national origin, religion or belief, disability or age.

 

We therefore welcome and encourage all candidates who meet the minimum requirements to apply.

The Company
Bristol
2,778 Employees
On-site Workplace
Year Founded: 1853

What We Do

Veolia UK provides solutions for ecological transformation. We are a company of almost 14,000 employees, although we prefer to think of ourselves as “resourcers”. Every day across the country our “resourcers” design and deploy useful and concrete solutions, which help our customers fight against climate change, prevent pollution of our water and create a circular economy where nothing goes to waste.

Every year, we serve around 1.8 million people through our municipal wastewater contracts. We complete over 400 million waste collections across our Local Authority contracts, serving over 3 million residential properties; and we treat over 1.5 million tonnes of commercial and industrial waste from our 85,000 private customers. We also produce over 560 MWe of renewable and low carbon electricity, to power over 1.3 million homes.

Veolia UK is an exciting and innovative place to work, but don't just take our word for it - we were named as one of the top 10 'Very Big Organisations' to work for in The Sunday Times' Best Places to Work 2024. We're resourcing the world through our purpose of ecological transformation, and we're doing this by working together to constantly progress. We are reinventing the way things work to reduce our environmental impact and increase efficiency, whether in the reuse of wastewater or the recovery of waste, such as plastics. At the same time, we anticipate the needs of tomorrow with innovative solutions that will decarbonise our energy and heating demands. We do this through the development of microgrids and energy management through our Hubgrade solution, which optimises the management of resources using digital and artificial intelligence.

We are driven by optimism and passion, not to see the world as it is, but how it should be; and we are tenacious in our efforts to achieve our goals.

These aren't just empty words

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