Regional Account Manager (Mid-Southern Region, Houston-based)

Join Our Team as a Regional Account Manager (Mid-Southern Region)!

Are you a relationship-driven sales professional who thrives on growing existing accounts, developing new business opportunities, and becoming a trusted partner to customers?  Do you enjoy balancing strategic account management with the excitement of uncovering new opportunities?  If so, this could be the perfect role for you.

We’re looking for a driven Regional Account Manager (RAM) based in or near Houston, TX to lead sales growth across our Mid-Southern territory.  This role requires regular travel throughout the region and close collaboration with customers, distributors, and internal teams.

This is an exciting opportunity to make a direct impact in a small but dynamic, privately held company where relationships, responsiveness, and results truly matter.

What You’ll Do:

• Grow and retain existing business while developing new customer opportunities throughout the region.
• Build strong partnerships with distributors, end-users, and channel partners through consistent engagement and support.
• Manage and develop opportunities through the sales pipeline using HubSpot CRM.
• Deliver product presentations, demonstrations, and training to customers and distributors.
• Represent the company at trade shows, industry events, and customer meetings across the territory.
• Collaborate cross-functionally with Marketing, Customer Service, Operations, and Sales Leadership to support regional and national growth initiatives.

What We’re Looking For:

• A high-energy, self-motivated sales professional who enjoys building long-term customer relationships.
• Experience in account management, business development, or outside sales.
• Comfortable with cold calling, territory development, and identifying new business opportunities.
• Strong communication and presentation skills, both in-person and virtual.
• Experience using CRM systems and managing a sales pipeline effectively.
• Integrity, accountability, and a passion for delivering results.

Location Requirement:

• This role must be based in or very near Houston, TX, with the ability to travel throughout the Mid-Southern region up to 50%.

Why You’ll Love Working at Kappler:

• Comprehensive training on products, services, sales techniques, and market intel.
• Competitive base salary + annual growth incentives to reward your success.
• Full benefits package: health, paid time off, paid sick leave, and paid holidays.
• Supportive coaching & resources to help you sharpen skills and boost income.
• A family-owned company that truly values its employees and customers.
• A fun, team-oriented environment where respect, collaboration, and growth matter.

If you’re ready to take the next step in your sales career and want to be part of a company that celebrates success while caring about its people, we’d love to hear from you.
 

About Kappler:

For 50 years Kappler has defined the protective clothing industry with patented fabrics, innovative seaming technology and unique garment designs.  All our critical protection chemical and biohazard suits are produced at our corporate headquarters in Guntersville, Alabama, providing American-made quality for added assurance.  A certified Woman Owned Small Business and registered to ISO 9001 since 1996, we document every detail when it comes to ensuring product quality.  End-user safety is priority one, and our integrated manufacturing process is geared to making sure every garment meets demanding specifications.  Whether it’s designing the most user-friendly suit possible or pressure-testing every gas-tight suit before it leaves the factory, Kappler quality comes through every time.  From Berry-compliant products for DoD markets to NFPA-certified apparel for the most challenging hazmat calls, you know what you’re getting into with Kappler.

Regional Account Manager Job Description

Summary/Objective:

The Regional Account Manager (RAM) is responsible for driving revenue growth within an assigned territory by retaining and expanding existing business, developing strong customer and distributor relationships, and executing sales growth strategies that support company objectives.  This role manages opportunities through the sales pipeline using HubSpot CRM, delivers effective product presentations and training, and provides market insights that inform corporate strategy.  The RAM collaborates closely with the North American Sales Manager and cross-functional teams—including Marketing, Customer Service, Operations, and Kappler Technologies—to achieve regional and national sales goals.

Key Responsibilities:

Revenue Growth, Territory Management & Pipeline Development

• Execute revenue growth campaigns designed to retain and grow existing customers into loyal brand ambassadors.
• Meet or exceed established sales goals for the assigned region.
• Manage the full sales pipeline in HubSpot CRM, including lead qualification, sales activities, and customer insights.
• Lead new customer growth efforts, as assigned, to support Annual Operating Plan.
• Maintain accurate and timely CRM data to support reporting, planning, and decision-making.
• Successfully train and manage independent rep groups (if applicable) to achieve territory revenue targets.

Customer & Distributor Relationship Management

• Build and maintain strong relationships with end-users, distributors, and channel partners through in-person visits, phone calls, email, video conferencing, and consistent CRM touchpoints.
• Use HubSpot CRM to track customer communication, identify engagement patterns, and plan outreach strategies.
• Deliver effective sales presentations—virtually or in-person—to committees, agencies, distributors, and end-users.
• Provide product training and technical demonstrations to distributors and end-users to support product specifications and increase share of wallet.
• Represent the company at trade shows, association events, and industry exhibitions.

Market Insights, Product Positioning & Competitive Intelligence

• Provide feedback to the North American Sales Manager and Marketing team regarding competitive activity, strengths, weaknesses, and emerging market trends.
• Use CRM insights and customer interaction data to identify behavioral trends and inform marketing strategies.
• Identify regional product needs, emerging requirements, and specification opportunities and share with Sales Leadership and Marketing.
• Monitor the performance and effectiveness of distributor networks in the region and make recommendations for improvements.

Sales Forecasting, Planning & Pricing Support

• Assist with developing sales forecasts and budgets for the region in alignment with corporate goals.
• Recommend price points, discount structures, and promotional strategies to maintain or grow business.
• Partner with Sales leadership, Customer Service, Marketing, and Operations to ensure alignment on inventory availability, customer timelines, and account-level strategy.

Other

• Continuously improve through coaching, feedback, and professional development.
• Follow all safety protocols, PPE requirements, and housekeeping standards to maintain a clean, organized, and hazard-free work environment.
• Perform other related duties as assigned.

Required Skills/Abilities:

• Previous experience in business-to-business cold calling outbound sales and lead generation is strongly preferred.
• Previous experience in account management is strongly preferred.
• Extensive knowledge of the products offered in the region as well as the geography of the specific region, or ability to learn with training.
• Valid driver’s license and conveniently located near an airport.
• Intermediate computer skills to include ERP software.
• Experience using CRM.
• Basic math skills including an advanced understanding of units of measure, fractions, and decimals.
• Proficient with Microsoft Office Suite or related software, including Microsoft Excel.

Education & Experience:

• Bachelor of Science Degree and/or minimum of 8 years of experience in a similar or related field strongly preferred.

Work Environment & Physical Demands:

• To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily.  Reasonable accommodation may be made to enable qualified individuals with disabilities to perform job functions. 
• Must be able to stand, sit, and walk for prolonged periods of time; talk, hear, and use hands and fingers to operate computer and telephone keyboards.
• Noise levels are usually moderate.
• Ability to see and adjust; close vision and distance vision.
• Must be able to lift up to 25 pounds at a time.
• Travel within the U.S. is required, up to 50%.

Disclaimer:  This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required by the employee.  Kappler is an Equal Opportunity Employer, including disability