Region Admin

Reposted 12 Days Ago
Be an Early Applicant
Chandler, AZ, USA
In-Office
Entry level
Fintech • Payments • Software • Financial Services
The Role
Provide administrative support to regional staff, handle customer complaints, process reports, and ensure employee paperwork is accurate.
Summary Generated by Built In

Populus is an amazing company where our employees stay because they love their teams and the growth opportunities. Additionally, we offer a competitive 401K match, a generous paid time off package, and Health Benefits.

Our mission is to provide a broad range of quality financial products and services delivered with best-in-class customer service. We work and lead with integrity, and we celebrate employees who exemplify our values. Come join our team!

Major Responsibilities

  • Provides support in the following areas: technical, maintenance, new store openings, region communication meetings, and ordering supplies.
  • Handles incoming phone calls; responds to customer complaints; redirects questions/issues to appropriate resource.
  • Interfaces with Payroll Department to ensure employee paperwork is complete and accurate.
  • Processes AS/400 and other reports as assigned.
  • Provides administrative support to Regional Vice Presidents and District Managers.
  • Performs other duties as assigned.

Key Competencies

  • Customer Focused
  • Communication
  • Building Relations
  • Organized
  • Attention to Details

Interactions

  • Direct Report Title Number
    N/A
  • Indirect Report Title Number
    N/A

Other Internal/External Interactions

  • Management Team
  • Employees
  • Vendors
Qualifications Education Preferred High School Diploma or equivalent or better. Experience Preferred Related experience. Excellent attention to details. Planning and exceptional organization skills. Strong verbal and written communication skills. Ability to build relationship with internal and external customers. Proficiency with MS Word, PowerPoint, and Excel. Knowledge of AS/400 and 10-key operations. Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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The Company
HQ: Irving, Texas
1,805 Employees

What We Do

ACE Cash Express, Inc. is a leading retailer of financial services, including payday loans, installment loans, title loans, check cashing, bill payment, wire transfer, money orders and prepaid debit card services. ACE is the largest owner and operator of check cashing stores in the United States and the second largest owner and operator of short-term consumer loan stores in the United States. ACE focuses on serving consumers, many of whom seek alternatives to traditional banking relationships in order to gain convenient and immediate access to financial services. For California residents, please see our California Privacy Policy located on our website at www.acecashexpress.com to learn what personal information we collect and how it is used.

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