Populus is an amazing company where our employees stay because they love their teams and the growth opportunities. Additionally, we offer a competitive 401K match, a generous paid time off package, and Health Benefits.
Our mission is to provide a broad range of quality financial products and services delivered with best-in-class customer service. We work and lead with integrity, and we celebrate employees who exemplify our values. Come join our team!
Major Responsibilities
- Provides support in the following areas: technical, maintenance, new store openings, region communication meetings, and ordering supplies.
- Handles incoming phone calls; responds to customer complaints; redirects questions/issues to appropriate resource.
- Interfaces with Payroll Department to ensure employee paperwork is complete and accurate.
- Processes AS/400 and other reports as assigned.
- Provides administrative support to Regional Vice Presidents and District Managers.
- Performs other duties as assigned.
Key Competencies
- Customer Focused
- Communication
- Building Relations
- Organized
- Attention to Details
Interactions
- Direct Report Title Number
N/A - Indirect Report Title Number
N/A
Other Internal/External Interactions
- Management Team
- Employees
- Vendors
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Skills Required
- High School Diploma or equivalent
- Related experience
- Excellent attention to details
- Planning and exceptional organization skills
- Strong verbal and written communication skills
- Proficiency with Microsoft Office
- Knowledge of AS/400 and 10-key operations
ACE Cash Express Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about ACE Cash Express and has not been reviewed or approved by ACE Cash Express.
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Leave & Time Off Breadth — Paid time off, paid holidays, and stores closed on Sundays create predictable weekly downtime and broader time‑off coverage than typical retail schedules. These schedule features are consistently presented as notable quality‑of‑life perks.
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Healthcare Strength — Medical, dental, and vision coverage alongside short‑ and long‑term disability and basic life/AD&D provide a comprehensive core benefits set for eligible full‑time employees. This breadth aligns with common offerings in retail financial services.
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Retirement Support — A 401(k) plan is available with participation noted as broadly eligible per plan rules, supporting long‑term savings for employees. The program is highlighted as a company‑wide benefit.
ACE Cash Express Insights
What We Do
ACE Cash Express, Inc. is a leading retailer of financial services, including payday loans, installment loans, title loans, check cashing, bill payment, wire transfer, money orders and prepaid debit card services. ACE is the largest owner and operator of check cashing stores in the United States and the second largest owner and operator of short-term consumer loan stores in the United States. ACE focuses on serving consumers, many of whom seek alternatives to traditional banking relationships in order to gain convenient and immediate access to financial services. For California residents, please see our California Privacy Policy located on our website at www.acecashexpress.com to learn what personal information we collect and how it is used.
