Make your mark in a high-impact operations team where your accuracy, ownership, and curiosity build trusted client data and create career mobility.
As a Client Data Management Specialist within Commercial and Investment Banking Operations, you deliver accurate, on-time client data maintenance supported by thorough quality checks and timely query resolution. As a Client Data Management Specialist within Commercial and Investment Banking Operations, you help improve team objectives and enable consistent delivery through disciplined, standard processes. As a Client Data Management Specialist within Commercial and Investment Banking Operations, you apply structured analysis to interpret inputs from multiple sources and meet service level commitments.
Job Responsibilities:
- Execute end-to-end data maintenance activities with high accuracy and timeliness.
- Interpret task job aids and seek clarification to ensure correct execution.
- Validate completed work through efficient quality checks before stakeholder submission.
- Resolve queries and deliver outcomes within tight deadlines.
- Standardize operational processes across daily activities to support consistent execution.
- Follow detailed instructions with strong attention to detail and curiosity when reviewing information.
- Escalate issues proactively and solve problems using structured analysis.
- Synthesize information from multiple sources and determine relevancy to each request.
- Comply with service level agreements while handling time-sensitive, numbers-driven deliverables.
- Own individual deliverables while working independently with strong accountability.
- Collaborate effectively within the team to support evolving business needs with flexibility.
Required qualifications, skills, and capabilities:
- Hold a bachelor’s degree and bring 3+ years of overall work experience, including 2+ years in a similar role.
- Demonstrate excellent comprehension and observation skills.
- Apply logical and analytical skills to day-to-day operational tasks.
- Evaluate information from multiple sources and determine relevancy to the request.
- Produce accurate outputs with strong attention to detail.
- Meet deadlines consistently in a high-volume environment.
- Follow service level agreements and operational controls consistently.
- Exercise sound judgment and creative problem-solving when resolving issues.
- Work independently with self-motivation and ownership.
- Adapt to changing requirements and remain flexible in a team environment.
- Show a curious, energetic, and proactive approach focused on opportunities arising from situations.
Preferred qualifications, skills, and capabilities:
- Exposure to AI-enabled tools and willingness to adopt emerging technologies that support process improvement and operational excellence.
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Skills Required
- Bachelor's degree
- 3+ years of overall work experience
- 2+ years of experience in a similar role
- Excellent comprehension and observation skills
- Logical and analytical skills
- Ability to evaluate information from multiple sources and determine relevance
- Strong accuracy and attention to detail
- Ability to meet deadlines in a high-volume environment
- Ability to follow service-level agreements and operational controls
- Sound judgment and creative problem-solving skills
- Ability to work independently with self-motivation and ownership
- Adaptability and flexibility in a team environment
- Curious, energetic, and proactive approach
- Exposure to AI-enabled tools and willingness to adopt emerging technologies
JPMorganChase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.
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Healthcare Strength — Health coverage is considered comprehensive, including medical, dental, and vision, alongside wellness and mental health resources. Some locations add onsite health centers and related wellbeing support.
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Retirement Support — Retirement offerings include a 401(k)-type savings plan and related financial benefits, with options such as employee stock purchase participation. Financial planning resources are also highlighted to support long-term savings.
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Parental & Family Support — Paid parental leave of 16 weeks for birth or adoption is available for all parents. Child care and back-up child care resources further reinforce family support.
JPMorganChase Insights
What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
Why Work With Us
Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.
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