At Carrum, we are transforming how we pay for, deliver and experience healthcare. If you are passionate about changing healthcare and want to finally get rid of surprise bills, poor quality, and high prices, while thriving in an entrepreneurial, cutting-edge environment, we would love to connect with you.
In 2014 Carrum reinvented the Centers of Excellence (COE) category in digital health. Today, 95% of the US population lives within 50 miles of a Carrum COE and our providers rank in the top 10% nationally. Our team’s execution has been recognized by the venture community and we’ve raised more than $96M in aggregate from investors like OMERS, Tiger Global Management and Wildcat Ventures. Our impact has been externally proven in a 2021 RAND Corporation study and featured as a Harvard Business School (HBS) case study.
We're looking for a Recruiting Operations Specialist who will play a crucial role in supporting our hiring efforts and ensuring smooth day-to-day recruiting operations. You'll help build and automate our hiring process and have a front row seat to how we use data and AI to shape our recruiting strategy. This is an excellent opportunity for someone passionate about HR and Recruiting, eager to learn, and excited to help support an excellent workplace culture. You will work closely with our Talent Acquisition and People team members to create a seamless experience for candidates and employees alike.
The salary range for this role is $60,000 - $80,000 depending on geography and level of experience, plus equity and an annual bonus. This is a full-time, remote position eligible for full benefits.
You’re excited about this opportunity because you will...
Recruiting Operations & Systems Excellence
- Play a pivotal role in the migration and implementation of our new Applicant Tracking System (ATS), helping to configure workflows and test new features
- Document and update recruiting Standard Operating Procedures (SOPs) to ensure the team runs efficiently and consistently
- Audit and maintain candidate data integrity within the system to ensure accurate reporting and compliance
- Assist with job postings on various job boards and company career pages, ensuring our employer brand is consistent everywhere
- Identify bottlenecks in the recruiting process and propose creative solutions to improve speed and quality
- Apply AI and automation to recruiting operations, with a mindset toward continuous process improvement and identifying opportunities to work smarter through technology
- Provide general administrative support to the Talent team, ensuring we are audit-ready and organized at all times
Recruiting & Candidate Experience
- Coordinate complex scheduling of interviews (screening, panels, and debriefs), ensuring a seamless experience for candidates and interviewers
- Communicate with candidates regarding interview logistics, status updates, and next steps with a focus on empathy and speed
- Troubleshoot scheduling conflicts in real-time, keeping many balls in the air without letting details slip
- Support new hire documentation, including generating offer letters and submitting background checks
- Act as the guardian of the candidate experience, ensuring every applicant feels valued throughout the process
We’re excited about you because…
- You have a Bachelor’s degree in Human Resources, Business Administration, or a related field (or equivalent experience)
- 0–2+ years of experience in HR, recruiting, or administrative roles (internships included)
- Excellent organizational and multitasking skills with a keen eye for detail
- You are tech-savvy and excited about the prospect of learning new software and helping with an ATS migration
- You enjoy solving problems and are eager to propose solutions and new ideas
- You are able to handle sensitive and confidential information with professionalism and discretion
- Enthusiastic, team-oriented, and eager to learn
- Entrepreneurial and resourceful — As a valued member of a close knit, high growth company, we need people who can find creative ways to make a big impact quickly and without much direction.
- Experience handling deadlines, keeping many balls in the air, and prioritizing work in a fast-paced, dynamic environment.
- Passion for collaborating cross-functionally with sales, operations, client success, data, and product teams to ideate, complete projects, and drive impactful results.
Why you’ll love working with us...
- We’re a hard-working, humble, and compassionate group motivated to solve the hard problems in healthcare today. You’ll work with talented, experienced co-workers from companies like Booz & Company, Livongo, 98point6, Google, and Optum. We believe in using data to inform decisions, technology to make our jobs easier, and creative thinking to pave the future.
- We are working with some of the most recognized and esteemed names in the country. Top hospitals like Johns Hopkins, Mayo Clinic, Stanford Health Care, Scripps Health, and Rush Health have joined our platform. Employers who use our benefit include US Foods, United Airlines, and large public sector organizations like the self-insured schools of California, and the State of Maine.
- We empower team members to be autonomous and provide a collaborative environment where you get support and healthy feedback. You can bring your authentic self to work every day and are encouraged to help others do the same.
- We carve out time to let go of work to celebrate our successes and have fun. We’re a remote-first company with employees all over the United States and two office locations in San Francisco and Chicago. We support our employees during the work day and beyond with flexible working hours, generous time off, paid parental leave, and opportunities to connect with coworkers both virtually and in-person.
- We embrace our team’s diversity of thought, experience, and interests and know that doing so makes us stronger as a company. Carrum has an active employee-led Diversity, Equity, Inclusion, and Justice (DEIJ) committee and several employee resource groups (ERGs). Our ERGS help employees build stronger connections through social, educational, and community activities.
- You’ll feel proud that the work you do each day directly impacts people’s lives in big and meaningful ways.
Other benefits:
- Stock option plan
- Flexible schedules and remote work
- Chicago and San Francisco offices available
- Self-managed vacation days, within reason
- Paid parental leave
- Health, vision, and dental insurance
- 401K retirement plan
About Carrum
We’re a health tech company that brings value-based care to the masses. We help employers deliver a memorable patient experience, immediately lower healthcare costs, and drive better outcomes and achieve this through the power of technology and human-centered design. Since launching in 2014, we’ve partnered with Fortune 500 employers and top hospitals across the nation. We’ve been recognized by Harvard Business School and featured in TechCrunch, The Los Angeles Times, Washington Post, and Modern Healthcare. We believe we’re only scratching the surface of our opportunity and we’re looking for incredible people like you to help us realize our full impact.
Carrum Health is an equal opportunity employer and encourages all applicants from every background and life experience.
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What We Do
We’re a health tech company that brings value-based care to the masses. We help employers deliver a memorable patient experience, immediately lower healthcare costs, and drive better outcomes and achieve this through the power of technology and human-centered design. Since launching in 2014, we’ve partnered with Fortune 500 employers and top hospitals across the nation. We’ve been recognized by Harvard Business School and featured in TechCrunch, The Los Angeles Times, Washington Post, and Modern Healthcare. We believe we’re only scratching the surface of our opportunity and we’re looking for incredible people like you to help us realize our full impact.
Why Work With Us
At Carrum Health, your work (writing code, building partnerships, crafting communications, you name it) matters in real ways. Every Carrumite directly contributes to helping people get better, more affordable care. You’ll work with brilliant, driven people who are deeply passionate about transforming healthcare so it works for everyone.
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