About Us
Live Oak Bank is a digital bank that serves small business owners across the country. Our groundbreaking spin on service and technology has fueled our mission to be America’s Small Business Bank. Our products help customers buy, build, and expand their business, and our high-yield savings and CD products help them grow their hard-earned money. At Live Oak, we never lose sight of the well-being of our people. We believe our employees are the heart of our company. Our commitment to our customers and culture is intertwined, and we seek those who embody and embrace what it takes to empower the American dream.
How This Role Impacts Live Oak and its People
The Recruiting Operations Coordinator is a key member of the Recruiting team responsible for coordinating and executing critical recruiting and onboarding operations that help attract, hire, and welcome top talent to Live Oak. This role partners closely with candidates, hiring managers, recruiters, and cross-functional teams across the Bank to deliver an exceptional candidate experience while ensuring hiring and onboarding processes are efficient, compliant, and well executed. Through strong attention to detail, proactive communication, and operational excellence, this individual helps position Live Oak as an employer of choice and supports the Bank's continued growth and success.
What You’ll Do at Live Oak
Interview Scheduling & Candidate Experience
- Deliver exceptional communication and support to candidates, recruiters, and hiring managers throughout the recruiting lifecycle.
- Champion a best-in-class candidate experience by providing guidance, scheduling support, timely updates, and proactive issue resolution from application through hire.
- Coordinate and lead all interview logistics, ensuring a high-quality experience for candidates and interview teams.
- Manage candidate travel and onsite interview experiences, proactively addressing scheduling changes and serving as the primary host and coordinator onsite.
- Lead logistical planning and execution for Campus Recruiting initiatives and Summer Internship Programs, partnering with stakeholders to deliver a seamless participant experience.
- Assist with ad hoc coverage for the People Business Partner and the People Operations teams as needed (exit interviews, termination documentation, VOE’s reporting, etc.).
Onboarding, Recruiting Operations & Process Improvement
- Facilitate the pre-hire onboarding process, partnering across Recruiting, People, Learning & Development, IT, Security, and hiring teams to ensure a compliant, efficient, and positive transition to employment.
- Serve as the main point of contact for candidates related to onboarding, providing timely updates, guidance, and proactive issue resolution.
- Partner across the People team and key business stakeholders to strengthen culture, improve service delivery, and ensure efficient, compliant handoffs throughout the hiring process.
- Serve as the primary operator of contractor onboarding processes and support compliant and effective Recruiting vendor relationship management.
- Execute end-to-end employment background screening by reviewing results and supporting documentation to ensure compliance with company policies, regulatory requirements, and hiring standards.
- Ensure all pre-hire requirements are completed accurately and within established service-level expectations prior to start date approval.
- Act as a subject matter expert for pre-hire onboarding operations, translating process knowledge into clear documentation, tools, and best practices that drive consistency, compliance, and efficiency.
- Process vendor and agency invoices, ensuring timely payment and accurate recordkeeping.
- Support internal and external audit requests to ensure regulatory compliance and operational readiness.
- Maintain a strong understanding of financial services regulatory and compliance requirements, including BSA, AML, CIP, and OFAC, ensuring recruiting and onboarding processes align with organizational standards and controls.
Required Experience
- 2+ years of professional experience in a role requiring strong attention to detail, time management, organization, and support of internal or external customers.
- Demonstrated ability to handle highly confidential and sensitive information with the utmost discretion and professionalism.
- Strong administrative and technical proficiency, including experience working with business systems and Microsoft Office applications.
- Exceptional organizational skills with the ability to manage multiple priorities, deadlines, and process-driven workflows.
Preferred Experience
- Experience with Microsoft Outlook, Workday, or similar HRIS and applicant tracking systems.
- Exposure to staffing agency agreements, contract amendments, and contractor engagement terms.
- Experience with pre-employment screening programs, including background checks, employment verifications, and compliance-related hiring requirements.
- Knowledge of recruiting, onboarding, and vendor management processes within a regulated or compliance-focused environment.
- Demonstrated ability to identify process improvements and implement solutions that enhance efficiency, compliance, and the overall candidate experience.
- Bachelor’s degree in Human Resources, Business Administration, or a related field.
Our Values
Dedication: Possess a deep commitment to Live Oak Bank’s mission and core values, exemplified through a strong work ethic, adaptability and pride in your work.
Ownership: Take initiative to deliver positive results by proactively and creatively solving problems, while maintaining a high degree of quality.
Respect: Treat everyone with courtesy, politeness, and kindness.
Innovation: Embrace fresh ideas and fearlessly contribute new solutions to emerging or existing problems.
Teamwork: Foster collaboration, accountability, and trust with others and understand that together, we do more
For a detailed overview of our employee benefits please visit: http://www.liveoakbank.com/careers/
Live Oak Bank is an Affirmative Action and Equal Opportunity Employer, Minorities/Women/Veterans/Disabled. We consider applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, veteran status or disability. Equal access to programs, service and employment is available to all persons. Those applicants requiring reasonable accommodation to the application and/or interview process should notify human resources at [email protected].
EEO is the Law
The base pay range for this position is $19.77 - $32.12 per hour. Compensation may also include annual bonuses and long-term incentives, subject to various metrics and company policy. A candidate’s salary is determined by several factors including travel, relevant work experience or skills and expertise.Please note that we provide at least the minimum requirement of paid sick leave to our employees who reside in states that require employer-paid sick leave, including but not limited to Arizona, California, Colorado, District of Columbia, Maine, Maryland, Massachusetts, Michigan, Nevada, New Jersey, New Mexico, New York, Oregon, Rhode Island, Vermont, and Washington.
Skills Required
- 2+ years of professional experience requiring attention to detail, time management, organization, and customer support
- Ability to handle highly confidential and sensitive information with discretion
- Strong administrative and technical proficiency, including experience with business systems and Microsoft Office applications
- Exceptional organizational skills with the ability to manage multiple priorities, deadlines, and process-driven workflows
- Experience with Microsoft Outlook, Workday, or similar HRIS and applicant tracking systems
- Exposure to staffing agency agreements, contract amendments, and contractor engagement terms
- Experience with pre-employment screening programs, including background checks and employment verifications
- Knowledge of recruiting, onboarding, and vendor management processes within a regulated or compliance-focused environment
- Demonstrated ability to identify process improvements and implement solutions
- Bachelor's degree in Human Resources, Business Administration, or a related field
Live Oak Bank Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Live Oak Bank and has not been reviewed or approved by Live Oak Bank.
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Healthcare Strength — Healthcare coverage is strong, with fully paid medical for employees and dependents plus on‑site clinic access, physical therapy, and wellness resources at headquarters. Dental, vision, life, and disability coverage are included.
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Leave & Time Off Breadth — Paid time off is generous, with roughly four weeks plus bank holidays and floating days, alongside multiple paid parental options and paid short‑ and long‑term disability.
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Retirement Support — Retirement offerings include a 401(k) match and an employee stock purchase plan, complemented by bonus and stock programs in some roles.
Live Oak Bank Insights
What We Do
Live Oak Bank has had the privilege of helping thousands of passionate, driven people turn their dreams into reality. These everyday heroes aren’t in it for the fortune or the fame. They’re in it to make a difference, just like we are. As one of the last banks to get a charter before the start of the Great Recession, Live Oak emerged out of the rubble of 2008 as the first bank to keep the customer at the center of the business model. We put a groundbreaking spin on what banking could be, focused on service and technology to redefine banking. Live Oak is a digital, cloud-based bank serving small business owners in all 50 states. We are the #1 SBA 7(a) lender by dollar volume* in the country and our mission is to be America’s small business bank. We aim to fulfill that mission through banking products that help business owners buy, build and expand, along with FDIC-insured checking, high-yield savings and CD accounts to grow their hard-earned money. Our family of companies under the holding and parent company Live Oak Bancshares (NYSE: LOB), and our subsidiaries, partner with businesses who share a groundbreaking focus on service and technology to redefine banking. Our mantra is to treat every customer like the only customer and our mission is to be America’s small business bank.
