Recruiting & Office Operations

• At Resolve, we’re building Agentic AI that empowers software engineers by automating production engineering and SRE workflows. Our models deeply understand production systems — from code to databases — taking on repetitive, high-pressure tasks and handling critical incidents autonomously, so engineers can focus on building.

• Our founders (Spiros Xanthos and Mayank Agarwal) are the core creators of OpenTelemetry and led Splunk Observability. They have had 2 successful exits to Splunk and VMware.

• We raised a $35M Seed round from top-tier investors like Greylock, Unusual Ventures, Jeff Dean (Chief Scientist, Google DeepMind), Thomas Dohmke (CEO, GitHub), Matt Garman (CEO, AWS), Reid Hoffman (Founder, LinkedIn) and Fei Fei Li (Professor, Stanford).

As our Recruiting & Office Operations Coordinator, you’ll be the connective tissue across hiring, workplace operations, and culture at Resolve AI. You’ll be both the first impression candidates have of Resolve and the day-to-day force behind an office environment where our team can do their best work. This is a highly visible, hands-on role partnering closely with the People, G&A, and leadership teams as we scale.

Your responsibilities will include:

• Deliver exceptional, white-glove candidate experiences that reflect Resolve AI’s mission, values, and technical excellence

• Coordinate high-volume interview scheduling across technical and non-technical roles, managing complex virtual and in-person logistics with speed and precision

• Partner closely with recruiters and hiring managers to optimize interview workflows, gather feedback, and continuously improve hiring processes

• Own recruiting operations in Ashby, maintaining data integrity, generating insights, and supporting metrics that inform hiring decisions and conversion improvements

• Build and scale foundational recruiting processes, including candidate communication, interview logistics, and feedback collection

• Oversee day-to-day operations of our San Francisco headquarters, ensuring the office is clean, organized, welcoming, and energizing

• Manage food, beverage, coffee, and catering programs for daily operations and special events with thoughtful, high-quality execution

• Serve as the face of Resolve AI for all in-office visitors—including candidates, investors, customers, and partners—delivering a top 1% guest experience

• Plan and execute team events, offsites, and cultural moments that strengthen connection and reinforce company values

• Support new hire onboarding logistics, ensuring every Day 1 experience feels seamless and welcoming

• Manage vendors, office supplies, swag, and inventory while identifying opportunities for cost efficiency and operational improvement

• Take initiative to identify bottlenecks, implement automation, and proactively improve both recruiting and workplace operations before issues arise

• 1–3+ years of experience in recruiting coordination, office operations, workplace experience, or a similar role—startup or high-growth tech experience strongly preferred

• Exceptional organizational and time-management skills, with the ability to juggle competing priorities, schedules, and deadlines without dropping details

• Strong written and verbal communication skills with a warm, professional, and hospitality-driven approach

• Experience working with ATS platforms and scheduling tools (Ashby preferred), and comfort quickly learning new systems and technologies

• A systems-oriented mindset with a bias toward action, continuous improvement, and operational excellence

• Comfort operating in fast-paced, ambiguous environments where you’ll wear multiple hats and take full ownership of outcomes

• Natural people-person who enjoys creating standout experiences—for candidates, teammates, and guests alike

• Ability to work onsite five days a week during core business hours and thrive in a highly collaborative office environment

• Genuine excitement about Resolve AI’s mission to transform engineering operations through agentic AI and help build a company from the ground up

• Make a Real Impact: Join a mission-driven team tackling complex challenges that deliver meaningful outcomes for customers and revolutionize engineering operations.

• Shape Agentic AI’s Future: Help build the next frontier in enterprise software and define its transformative impact.

• Own Your Work: Take end-to-end responsibility in your role in a collaborative, high-trust environment.

• Accelerate Your Career: Grow alongside industry leaders in a fast-paced environment, gaining invaluable experience and opportunities to propel your career to new heights.

• Competitive Benefits: Competitive Pay Packages with full benefits including:

  • Equity with Early Exercise & QSBS Eligibility

  • Comprehensive Medical, Dental, and Vision Insurance

  • Monthly Housing Stipend

  • Flexible (Unlimited) Paid Time Off

  • Visa Sponsorship & Immigration Support

  • 401(k) Plan

  • Parental Leave

  • Discretionary Tech Benefit Stipend

  • Daily in-office Lunches and Dinners

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law.