About IntouchCX
IntouchCX is a global leader in customer experience management, digital engagement, and AI and automation solutions. We immerse ourselves in your world with curiosity, creativity, and innovation to deliver exceptional results. For over 20 years, we have scaled with soul to become a disruptive industry leader by building trusted long-term relationships with our brand partners and empowering our people to drive positive change.
About the Job
We’re changing the way people think about customer care, and we need your help!
We’re searching for a Recruiting Administrator to provide support to our Recruitment Team and be the face of our front desk reception to ensure a pleasant experience for all potential candidates.
As Recruiting Administrator, You Will…
Welcome scheduled and walk-in applicants
Assist applicants and address inquiries during all phases of the recruitment process
Coordinate communication between campus and operations
Schedule interviews
Coordinate and administer pre-employment tests
Provide support with Welcome Letter creation
Assemble new hire plans and rosters
Input employee data and maintain employee files for data & analytics
Have ownership & support all Recruiting Admin related duties
As Recruiting Administrator, You Have…
High school diploma or equivalent is required
1 - 2 years of administrative experience in a fast-paced environment
HR/Recruiting experience (considered an asset)
Basic knowledge of sourcing and recruitment
Excellent communication and presentation skills, with a strong attention to detail
Strong analytical and customer service skills
The ability to work independently and as part of a team
A dynamic, proactive attitude with a passion to learn new things and adapt to change
The ability to listen and maintain patience during difficult situations
The ability to effectively interact with employees at all levels of the organization and work with a variety of people from diverse backgrounds
Skills Required
- High school diploma or equivalent
- 1–2 years of administrative experience in a fast-paced environment
- HR or recruiting experience
- Basic knowledge of sourcing and recruitment
- Excellent communication and presentation skills
- Strong attention to detail
- Strong analytical and customer service skills
- Ability to work independently and as part of a team
- Proactive attitude and ability to learn and adapt to change
- Ability to listen and maintain patience during difficult situations
- Ability to interact effectively with employees at all organizational levels and diverse backgrounds
What We Do
We’re revolutionizing the global customer experience across all industries, delivering innovative, value-driven customer care solutions to the world’s best-known brands. We are partners in long-term growth, helping to scale and optimize your CX through our data-driven and brand-specific approach. By delivering actionable insights, we drive team performance and ROI alignment to meet your strategic goals. We tailor our programs to ensure end-to-end consistency, team well-being, and cultural alignment with your brand. Our track record speaks for itself and our long-standing relationships speak to our performance. We are IntouchCX. Where a global footprint meets a local presence. Where scale meets soul. Where expertise meets energy. Where reliable meets relatable. Where professional meets personal. Where inspiration meets execution. Where your world meets our world. We challenge assumptions. Redefine partnership. Disrupt convention. And boldly lead our clients, our people, and our industry toward a reimagined future.
