MaxAI is Stripe for healthcare billing — the infrastructure that makes medical practices actually get paid. We're early-stage, growing fast, and the people joining now aren't just shaping this company — they're helping fix a broken industry. We want a people operations specialist to help scale up our team quickly and sustainably across multiple functions.
About the Role
We are looking for someone who owns our recruiting cycle: from sourcing through pre-onboarding. You will handle the entire candidate hiring cycle from start to finish for our core teams: from sourcing, screening interview, coordinating the process, to offer and pre-onboarding. You will the face of Max AI to our candidates and their key point of contact throughout their job application process.
What You’ll Do
In this role, you will be working directly with a People Ops advisor and the CEO.
- Source, advertise, and build our talent pipelines across different teams/ roles (engineering, medical billers/ coders, operations, etc.)
- Handle initial communication and screening interviews on overall skill and culture fit
- Coordinate the recruiting stages from A through Z (sourcing through pre-onboarding), ensuring a smooth process and experience for candidates and our team
- Be the go-to person to candidates and our team in communication and recruiting efforts: assist, advise, and lead the changes where necessary
- Track recruiting outcomes and feedback to make timely improvements
- Create and update team marketing materials to attract talents
What We're Looking For
- 2+ years of recruiting experience, preferably for startups or fast-growing SMEs
- Strong communication skill both verbal and written, especially interviewing skill
- Proficiency with different recruiting softwares and platforms
- Ability to fully own your work and collaborate with other members
- This is an in-office position at our NYC office (Herald Square)
- You might be asked to do a skill test or case study for the interview
Why You’ll Love It Here
You'll join a fun team that takes pride in its work. Your accuracy and timeliness makes a direct impact — ensuring our clients get paid correctly and patients receive the care they deserve.
Offers
- Competitive salary (full-time) based on experience
- Health, dental, and vision insurance
- Paid time off
- Company perks
Requirements
- 2+ years of recruiting experience, preferably for startups or fast-growing SMEs
- Strong communication skill both verbal and written, especially interviewing skill
- Proficiency with different recruiting softwares and platforms
- Ability to fully own your work and collaborate with other members
- This is an in-office position at our NYC office (Herald Square)
- You might be asked to do a skill test or case study for the interview
Benefits
- Competitive salary (full-time) based on experience
- Health, dental, and vision insurance
- Paid time off
- Company perks
Skills Required
- 2+ years of recruiting experience
- Experience recruiting for startups or fast-growing SMEs
- Strong verbal and written communication and interviewing skills
- Proficiency with recruiting software and platforms
- Ability to own your work and collaborate with team members
- Willingness to complete a skill test or case study during interview
- Work in-office at NYC office (Herald Square)
What We Do
Max AI is evolving healthcare billing into a lightning-fast, error-free experience—much like swiping a credit card. Replacing traditional, off-shored, and error-prone methods, our swarm of ambient AI agents autonomously handle the entire billing process—from insurance eligibility to claim submission to fund collection—as soon as doctors finalize patient charts. By expertly navigating complex insurance policies and over 150,000 medical billing codes with perfect recall, Max AI eliminates billing errors, saves physicians hours daily, and maximizes revenue. Preventing billing errors doesn’t just enhance financial efficiency—it also ensures patients receive life-sustaining treatments promptly, avoiding unnecessary human suffering. Our mission is to build the AI agent infrastructure powering the financial operating system of healthcare and beyond.
