Recruiter (mass hiring, non-IT) - Helpware Group

Helpware is a people-centric, technology-driven company with offices in the USA, Ukraine, Mexico, and the Philippines. We deliver Customer Experience and Operational Support services to fast-growing, modern businesses worldwide. Our teams are empowered by innovative tools, strong processes, and a culture of ownership and collaboration.

We are growing and looking for a Recruiter to join our team.

• Manage the full recruitment lifecycle: sourcing, screening, interviewing, and offer management

• Handle mass / high-volume hiring across multiple roles and projects (mainly Customer Support positions)

• Build and maintain a strong and sustainable candidate pipeline using diverse sourcing channels

• Partner with external recruitment vendors and agencies when required

• Ensure a positive, professional candidate experience at every stage of the process

• Create, update, and manage job descriptions and job postings

• Support hiring managers in interview coordination, decision-making, and offer negotiations

• Contribute to improving recruitment processes, tools, and internal guidelines

• Prepare recruitment reports, metrics, and analytics

• Support pre-onboarding and onboarding activities when needed

• 1+ year of experience as a Recruiter

• Mandatory experience with mass or high-volume hiring

• Strong English proficiency (B2 or higher)

• Experience working with ATS/HR systems; MS Office proficiency

• Experience in international hiring is a strong advantage

• Ability to work with data and recruitment metrics

• Strong communication, stakeholder management, and problem-solving skills

• Proactive, team-oriented, and results-driven mindset

• Fixed compensation plus bonuses tied to successful hires

• Medical and life insurance after the trial period 

• English classes with a native speaker

• Working hours: Monday–Friday, 10:00–19:00 (Kyiv time) or 9:00–18:00 CET

• Corporate training, professional development, and team events