Recreation Services Supervisor

Summary

Responsible for supervising the staff, activities and special events for a Garland recreation center.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

• Supervise day-to-day operations of assigned facility.

• Recruit, hire, train and supervise full and part-time employees in the performance and completion of assigned duties.

• Oversee budget management of assigned facility. Monitor and maintain expenditures and revenues for approved budget.

• Maintains all appropriate administrative records.

• Enforce City ordinances and policies to maintain a clean and safe environment for patrons.

• Oversee the coordination of recreation center classes, activities, and events including hiring instructors, monitoring contracts and paying expenses to vendors.

• Prepare promotional materials and agenda items, such as marketing flyers and brochures, to promote the center and its programs for the community.

• Develop and implement short and long-range goals and plans of action for recreation centers.

• Inspect facilities and request maintenance and repairs as needed.

• Ensures timely follow through on customer requests and complaints and handles difficult customer situations with respect and professionalism.

• Evenings and weekend hours required.

Minimum Qualifications

• Bachelor’s degree

• 4 years’ experience in recreation services or related field

Or an equivalent combination of education and experience sufficient to successfully perform the essential functions of the job.

Preferred Qualifications

Education/ Experience:     

• Bachelor’s degree in Recreation Administration, Leisure Administration, Public Education or related field Completion of FEMA (Federal Emergency Management Agency) ICS (Incident Command System) courses (ICS 100, 200 and 700)

• 2+ years of experience in a supervisory role in recreation services or related field

• Certified Parks and Recreation Professional (CPRP)

Knowledge, Skills & Abilities:       

• Extensive knowledge of recreation operations

• Considerable knowledge of marketing methods and strategies

• Skills in basic computer operations and software including MS Office and registration/reservation applications

• Skills in preparing facility and program budgets including expense and revenue projections

• Skills in preparing surveys and other data gathering methods

• Ability to develop and achieve facility and staff goals

• Ability to enforce recreation center rules and procedures

• Ability to assess needs of recreation center service areas and plan appropriate programming

Licenses and Certifications

• Valid Class C Texas driver's license

• CPR, AED (Automated External Defibrillator) and First Aide Certifications or the ability to obtain within 6 months of hire

• City of Garland Defensive Driving Certification within 6 months of hire

• Successful completion of the following City of Garland Leadership Courses: Supervisor for Success, Managing to Lead and Conflict Resolution Management within assigned timeframe after hire.

Physical Requirements / Work Environment

The work environment and physical demands described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The incumbent works in a typical office environment; relatively free from unpleasant environmental conditions or hazards.  Occasional outside work required for various events.  Some bending/lifting is required as part of daily routines.  Required to perform duties of other staff, such as building attendants; this would require using chemicals and safety equipment.