Recovery Support Specialist (Case Manager)

Reposted 12 Days Ago
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London, KY, USA
In-Office
Junior
Healthtech • Professional Services • Telehealth
The Role
Provide recovery-oriented, patient-centered case management for individuals receiving counseling and medication-assisted treatment: assess needs, develop/implement treatment plans, connect to resources, advocate, document, ensure regulatory compliance, and collaborate with the multidisciplinary team.
Summary Generated by Built In

Description

Spero Health is seeking a Recovery Support Specialist (Case Manager) to join our awesome team!

This position is for a Recovery Support Specialist (Case Manager) who supports the mission of “Saving Lives, Instilling Hope and Restoring Relationships” in an integrated team with patients receiving counseling, case management and medically assisted treatment. Spero Health believes better outcomes are achieved when you treat the whole person, through integrated care. If you are looking for a career where you can make a difference in someone's life, Spero Health is the right place for you!

The Recovery Support Specialist (Case Manager) responsibilities include, but are not limited to the following:

  • Assess patient needs and barriers
  • Develop and implement the treatment plan in collaboration with the patient
  • Advocate on behalf of the patient for needed services and benefits
  • Connect patients with appropriate resources and assist them with obtaining their needs such as transportation, medical assistance, etc.
  • Provide education, modeling, and support in the areas of daily living, budgeting, money management, and medication management
  • Engage patient in recovery-oriented, patient centered care in accordance with professional standards of practice
  • Complete required Documentation in an appropriate and timely manner
  • Ensuring compliance with HIPPA and CFR 42 part 2 regulations
  • Collaboration with all members of the multidisciplinary team to enhance patient experience and continuity of care
  • Community Outreach as applicable
  • Maintain current assessments, treatment plans, and supporting clinical documentation required for prior authorization submissions, continued stay reviews, and reauthorizations.
  • Prepare, submit, and monitor prior authorization requests in accordance with payer requirements and organizational policies.
  • Respond promptly to requests for additional clinical information and collaborate with the Authorization Team, providers, and clinic leadership to ensure payer approval. 
  • Maintain knowledge of payer-specific authorization requirements, medical necessity criteria, and organizational workflows to ensure timely access to care and minimize authorization denials.

Requirements

RECOVERY SUPPORT SPECIALIST/CASE MANAGER EDUCATION

  • Bachelor of arts or science degree in a behavioral science or a Master's Degree in Human Services

RECOVERY SUPPORT SPECIALIST/CASE MANAGER EXPERIENCE

  • Minimum of 1 year of full-time employment/internship working in a human-services setting OR Master's Degree in behavioral science, as defined above.

RECOVERY SUPPORT SPECIALIST/CASE MANAGER BENEFITS:

  • Medical, Dental, and Health Savings Account
  • Vision, Life and Disability insurance (100% Company Paid)
  • Generous PTO and paid holidays
  • 401(k) retirement program with company match
  • Wellness Programs (Fitness Reimbursement & Smoking Cessation)
  • Employee Assistance Program (EAP)
  • Discounts via Tickets at Work

RECOVERY SUPPORT SPECIALIST/CASE MANAGER LOAN FORGIVENESS PROGRAMS:

  • Spero Health is a STAR (Substance Use Disorder Treatment and Recovery) approved organization. This means our clinicians will have access to help pay off federal student loans so they can focus on what they do best: patient care!  
  • Please see the website at https://bhw.hrsa.gov/funding/apply-loan-repayment/star-lrp

RECOVERY SUPPORT SPECIALIST/CASE MANAGER CAREER DEVELOPMENT AND GROWTH

  • Opportunities for growth - we encourage our teammates to consider new growth opportunities with us

Check out our website below for more information

https://sperohealth.com/

Skills Required

  • Bachelor of Arts or Science in a behavioral science OR Master's Degree in Human Services
  • Minimum of 1 year full-time employment or internship in a human-services setting OR Master's Degree in behavioral science
  • Knowledge of and compliance with HIPAA and 42 CFR Part 2 regulations; accurate and timely clinical documentation
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The Company
300 Employees
Year Founded: 2018

What We Do

Spero Health is an integrated healthcare services organization that provides local, affordable, and evidence-based outpatient addiction treatment. Their mission is to save lives, instill hope, and restore relationships by offering comprehensive care, including medication-assisted treatment (MAT), behavioral health counseling, and recovery support services. They operate over 75 clinics across six states, focusing on helping individuals achieve long-term stability while remaining connected to their daily lives and communities.

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