Recovery Executive

Posted 10 Days Ago
Be an Early Applicant
Lahore, Punjab, PAK
In-Office
Junior
Real Estate
The Role
Tracks customer installment payments, meets monthly recovery targets, responds to customer inquiries, updates CRM and account statements, verifies transactions with Finance, issues receipts, monitors defaults, sends reminders and legal notices, and shares construction updates. The role also requires customer meetings at the developer’s office and regular communication through calls, SMS, WhatsApp, and email.
Summary Generated by Built In

Job Brief:

The candidate will ensure that the collections are made on due instalments within specified timelines. He/She will also be responsible to answer customers queries received through different channels and update customer’s payment records in CRM.

Job Responsibilities:

  • To keep track of due instalments on monthly basis and ensure payments are made in a timely manner.
  • To ensure that the assigned monthly recovery targets are achieved regularly.
  • Maintaining contact with customers through Calls/SMS/WhatsApp and Email.
  • Working closely with Finance to verify all the transactions and issue Developer’s receipts to customers.
  • Updating account statements on regular basis and sharing with relevant customers.
  • Monitoring default at unit level and sending reminder letters and legal notices.
  • Regularly sharing construction updates to customers through Email & WhatsApp.
  • Physical meetings with customers at Developer’s office as and when required.

Job Requirements:

  • Qualifications: Minimum Bachelors in Business.
  • English language proficiency is a must.
  • Experience: Fresh to 2 Years of experience.
  • Location: Gulberg, Lahore.
  • Should be acquainted with Microsoft Office Suite, Email & Internet.

Skills Required

  • Minimum bachelor's degree in Business
  • English language proficiency
  • Fresh to 2 years of experience
  • Familiarity with Microsoft Office Suite
  • Familiarity with email and internet
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The Company
HQ: Lahore
4,333 Employees
Year Founded: 2006

What We Do

Zameen.com has single-handedly revolutionized real estate buying and selling in Pakistan. Zameen.com was the First Pakistan Property Portal that presented state of the art services and features for Pakistan real estate agents, buyers and sellers alike. Since 2006, Zameen has been the primary choice for people looking to invest, buy, sell, or rent properties in all major cities of Pakistan.

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