Position Summary
Assembles and maintains proper loan documentation for digital credit files. Primary responsibilities are to assemble loan documents and transition from paper to digital credit files within the bank’s Director Cabinet Filing System using scanning and electronic technology, processing post-closing documents and eRecording documents within various counties. This position will also manage the intake, storage, and release of possessory collateral.
Job Duties
- Set up and maintains digital credit files within the bank’s Director Cabinet Filing System on each loan and ensure that the information is complete, accurate and filed to the correct location.
- Processes paper files as they arrive from bank locations and scan for electronic retention.
- Corresponds with Lenders and Lending Associates to resolve questions and issues.
- Create and secure thin paper loan files in a location that is safe and fireproof.
- Processes documents with a high attention to detail.
- Processes electronic recording requests through Simplifile.
- Take ownership of paper credit files as they arrive from bank locations and maintain confidentiality.
- Track and cross reference paper and electronic version of documents to ensure proper retention.
- Work independently while collaborating with other members of the document retention team.
- Process post-closing documents for proper electronic retention.
- Process paid notes and flood cancellation.
- Answers telephone and assists internal sources with routine inquires regarding payoffs, possession of collateral, changes of owner, note modifications, beneficiaries and other loan details from electronic files.
- Completes all new employee training courses and ongoing training as assigned.
- Others duties as assigned.
Experience, Skills, and Education
Experience
- Previous experience as an administrative assistant, or similar function.
- Demonstrated background with credit files and document retention.
- Experience in a commercial/ag banking environment.
- 3 – 5 years’ experience in a high-volume work environment.
- General knowledge of commercial/ag loan process and filing requirements.
Skills
- Able to multitask and prioritize in a limited amount of time.
- Knowledge of BSA/AML/CIP and OFAC policies, procedures and regulations
- Excellent organization and communication skills with attention to detail.
- Knowledge of various software including the Microsoft Office package.
- Ability to monitor work requirements and adjust to changes in file volume.
Education
- High school diploma or equivalent.
$20.00 - $25.00
Compensation & BenefitsWe offer a competitive benefits package including health insurance, dental insurance, vision insurance, 401k, profit sharing, and ancillary benefits.Skills Required
- Previous experience as an administrative assistant or similar function.
- Background with credit files and document retention.
- Experience in a commercial/ag banking environment.
- 3 - 5 years' experience in a high-volume work environment.
- General knowledge of commercial/ag loan process and filing requirements.
- Knowledge of BSA/AML/CIP and OFAC policies, procedures and regulations.
- Excellent organization and communication skills with attention to detail.
- Ability to multitask and prioritize and adjust to changes in file volume.
- Knowledge of various software including the Microsoft Office package.
- High school diploma or equivalent.
What We Do
Frandsen Financial Corporation is an interstate bank holding company that owns full-service community banks in Minnesota, Wisconsin, and North Dakota. With over $3 billion in assets, FFC currently operates Frandsen Bank & Trust offices in over thirty-five locations (Member FDIC), along with Bank of Zumbrota and Pine Island Bank, which were purchased in December 2021. FFC was founded in 1982 when Dennis Frandsen purchased Fidelity State Bank in Luck, Wisconsin. Since then, the company has concentrated on acquiring and operating high-quality community banks that provide a wide array of services to their clients. FFC supports its banks by providing data processing, accounting, regulatory reporting, auditing, human resources, policy management, marketing, and other services that allow bankers to spend more time developing relationships with customers. FFC works with its banks to provide excellent service to their customers, to play vital roles within the communities they serve, and to utilize the resources of FFC to develop new business connections. All products and services are provided in a true community banking environment where the customer is cared for in a way that nurtures a long-term relationship.
