Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 801,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song. These capabilities, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com.
This position will process all received requirements in a timely and accurate manner, according to the assigned transaction process.
Responsibilities:
Process Process all received requirements in a timely and accurate manner according to the SLA and KPI.
Report daily metrics.
The person in this position has to maintain a positive working relationship between the internal customers and the requestors.
Assure that all transactions to be processed have the right approvals and follow the procedure and polices.
Proactive and constant communication with the supervisor team in order to ensure process stability and requirements compliance.
Actively support the implementation of best practices within the department.
Knowing and following the escalation path when needed dispute or resolution.
Analyze, interpret, and communicate valuable information to management. Needs to understand and control the entire process and ensure the other team members are following process correctly.
Ability to train others in the process.
To be a subject matter expert in the process.
Have a proven ability to maintain high standards and error free work in a fast paced, complex environment.
Have the ability to work independently as well as collaborate successfully in a team setting.
Continuously look for process improvement.
Perform month end related activities.
Handle customer service queries internally.
Assist the Team Lead when needed.
Process Standards Maintain policies and procedures for accounting processes continuously improve process design focusing on simplification, standardization, quality improvement, and cost minimization evaluate best practices with global peers and become a best practice sponsor.
Maintain appropriate controls and segregation of duties in accordance with the client internal controls policies.
People, Learning and Growth Assists with the day to day learning structure of the team.
Requirements
Studies related to Accounting, Business Administration or Economics.
Should have 3 years of experience in operations.
Preferably from Finance background in General Accounting activities Journal entries processing, Account Reconciliations, Financial Reporting and Analysis.
Should have sound knowledge of the process.
Should have basic knowledge of ERP Oracle.
Intermediate to advanced Excel skills are a must.
English level B2, both written and verbal.
Should be a good team player with a positive attitude and collaboration skills. Should be flexible to work per the business need.
Should have verbal written communication skills.
Should have strong customer service orientation.
Ability to deal with ambiguity.
Should be organized.
Should have skills in decision making.
Experience dealing with customers over the phone
What we offer
Health and Life Insurance
Accenture days, 3 additional vacation days
On site doctor
Birthday leave
Internet reimbursement
About Accenture
We work with one shared purpose: to deliver on the promise of technology and human ingenuity. Every day, more than 775,000 of us help our stakeholders continuously reinvent. Together, we drive positive change and deliver value to our clients, partners, shareholders, communities, and each other.We believe that delivering value requires innovation, and innovation thrives in an inclusive and diverse environment. We actively foster a workplace free from bias, where everyone feels a sense of belonging and is respected and empowered to do their best work.At Accenture, we see well-being holistically, supporting our people’s physical, mental, and financial health. We also provide opportunities to keep skills relevant through certifications, learning, and diverse work experiences. We’re proud to be consistently recognized as one of the World’s Best Workplaces™.Join Accenture to work at the heart of change.Visit us at www.accenture.com
Equal Employment Opportunity Statement
All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.
Accenture is committed to providing veteran employment opportunities to our service men and women.
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What We Do
Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services—all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 500,000+ people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities. Visit us at www.accenture.com.
