Reconciliations Senior Specialist II

Job Description
Elevate your career as a Reconciliation Senior Specialist II, where you'll be at the forefront of delivering top-quality operations and driving process excellence. In this pivotal role, you'll support your team and leader by meticulously documenting procedures and identifying opportunities for enhanced controls.
Job Summary
As a Reconciliation Senior Specialist II within the Operations Team, you will support the team and team leader in delivering top-quality operations, document procedures, and identify additional control requirements.
Job Responsibilities

• Responsible for ensuring good and effective reconciliation by gaining a thorough understanding of the product.
• Ensure adherence to operational procedures to complete tasks accurately and promptly.
• Support the team and team leader in their mission to deliver top-quality operations.
• Identify requirements for additional controls.
• Complete daily checklists and reporting, actively collaborating with the team to resolve exceptions.
• Prepare case notes, discuss learnings with the team, and seek opportunities to improve process efficiency.
• Perform effectively in a fast-paced environment, handling multiple tasks through effective prioritization.
• Work effectively with the team leader and serve as a backup in their absence.
• Ensure that the latest process updates and changes are communicated to the team and understood by all team members.
• Escalate any matters of concern to the team leader promptly and ensure issues are resolved.

Required qualifications, skills and capabilities

• Ability to work a flexible shift as required.
• Ability to perform in a fast paced environment and handle multiple tasks through effective prioritization.
• Strong analytical and problem solving skills.
• Excellent written and oral communication skills.
• Strong team player and has the capacity to build good working relationships with cross functional/geographical teams.
• Result oriented, accepting responsibilities and challenges that take them outside their comfort zone.
• This role requires meticulous attention to detail.
• Proficiency in Microsoft Office Suite (Word, Excel, Access, PowerPoint) required.

About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
Operations teams develop and manage innovative, secure service solutions to meet clients' needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.