About Jaja
Our Mission: Empowering our customers to buy, borrow, and build—driven by tech, fuelled by data, and built for the future.
Our Company Values: Care Deeply, Adapt & Thrive, Challenge everything, Go for it! Own it, Make it Simple
Jaja is an innovative UK based consumer finance business, leading initially with a digital credit card launched in 2018, and a pipeline of consumer finance solutions in the making.
We are on a mission to redefine the consumer finance experience and liberate customers from needless complexity, wasted time and frustration. Or as we say it, Make Simple.
We will delight our customers – making the customer experience simpler, more enjoyable, more intelligent – treating customers fairly and giving them more control of their money.
Why Join Us?
This is a chance to make a real impact in a growing business on a mission to change the face of the consumer finance industry forever.
We have a collaborative team structure fueled by an exciting mix of people, welcoming experienced people from the industry with both feet on the ground and tech-savvy dreamers who pave way for the new stuff. Come as you are and be yourself!
Reconciliations Assistant
The Financial Control Reconciliations Assistants will carry out the daily reconciliations of all the credit card suspense accounts ensuring that all rejects are investigated and actioned. The main reconciliation tool used will be Intelli-match
This is a 6-month fixed-term contract with the opportunity to become a permanent position, subject to business needs and performance.
What’s the opportunity?
You will work in a dynamic fast paced environment, delivering a significant change agenda for a business that is shaking up the Consumer Finance industry. Working with a passionate set of colleagues who excel at delivery you will have a varied and interesting portfolio of activity that is not constrained by the status quo.
Experience within a credit card environment is preferred, although not required.
Key Accountabilities
- Daily reconciliation of all payments, settlements and rejects accounts.
- Ageing of outstanding items, escalating any exceptional items to your line manager
- Investigating all reconciling differences in accordance with SLA’s
- Liaising with the Payment Services & other Jaja teams on a daily basis.
- Raise and post journals to the finance system for any adjustments that may be necessary from the investigation of the reconciling items
- Ensuring all tasks are operated to the highest levels of quality & compliance in line with defined standards and procedures.
- Assisting the reconciliations team leader with updates to reconciliation procedures as necessary.
Essential skills and Experience
- Be highly numerate with focus on accuracy and attention to detail
- Be an accomplished user of Microsoft Office
- Good oral and written communication skills.
- Be able to work to strict deadlines and within a team environment
What's in it for you?
- The chance to make a real impact in a growing business on a mission to change the face of the consumer finance industry forever
- Competitive salary
- Pension contributions, including Salary Exchange facility
- Annual bonus potential
- Private medical cover provided by Vitality (optional benefit)
- 25 days annual leave (FTE) plus UK bank holidays (with an additional day added for each full calendar year worked, up to a maximum of 30 days).
- Your birthday off each year as an additional day's holiday
- 4x life insurance cover
- Access to our confidential Employee assistance programme
Skills Required
- Highly numerate with strong accuracy and attention to detail
- Accomplished user of Microsoft Office
- Good oral and written communication skills
- Able to work to strict deadlines and within a team environment
- Ability to raise and post journals to the finance system
- Experience within a credit card environment
- Experience or familiarity with Intelli-match reconciliation tool
What We Do
Jaja is on a mission to redefine and simplify the credit card experience, giving people more time to do the things they love. It’s in our DNA. If things are complicated, we fix them. We Make Simple. We’ve created a simple-to-use app and online service, to simplify how people manage their money in an ever-increasing world of self-fulfilment. We believe in giving our customers the freedom of get things done effortlessly, when and wherever they want. Jaja is rooted in simplicity and is what drives us every day. Find out more about the Jaja card visit jaja.co.uk #jajayourlife PARTNERSHIPS We’re not just stopping with our own credit card. We’ve built a technology platform which enables us to bring life to credit cards and financial products from a range of partner businesses. Applying the Jaja Magic to other brands helps us to ‘make simple’ for even more customers. We create both co-branded credit cards and co-branded payment solutions for our partners. Find out more about our partnerships: https://jaja.co.uk/business/ CAREERS The Jaja Magic is in the mix of our people. We’re committed to designing brilliantly simple and liberating products. To do this, we’ve built a talented team of problem solvers, proven innovators and finance experts. We’re expanding, fast. And we’re looking for great people to help us continue our vision and shape the future. Find out more about our positions here: https://jaja.co.uk/careers/
