Receptionist

JLL empowers you to shape a brighter way.  

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

• Greet residents, visitors, contractors, and guests in a professional and friendly manner.
• Manage the reception area and ensure it remains tidy and presentable at all times.
• Answer incoming telephone calls and direct inquiries to the appropriate personnel.
• Provide accurate information regarding building facilities, services, and procedures.

• Assist residents with general inquiries, requests, and complaints, and coordinate with relevant departments for resolution.
• Receive and record service requests and follow up as necessary.
• Support communication between residents and the management office.

• Register and monitor visitor access in accordance with building security procedures.
• Coordinate with security personnel regarding visitor and contractor entry.
• Maintain visitor logs and records as required.

• Receive, record, and distribute incoming mail, parcels, and documents.
• Maintain records, filing systems, and administrative documentation.
• Assist in preparing notices, announcements, and communications to residents.
• Support the management office with general administrative duties.

• Deliver exceptional customer service and maintain positive relationships with residents and stakeholders.
• Handle resident concerns professionally and escalate issues when appropriate.
• Ensure confidentiality of resident information and building records.

• Support building events and community activities as assigned.
• Perform other duties related to front office operations as assigned by the Building Manager or Property Manager.

Location:

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may email us at [email protected]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.