Liberty Tax Service
Position Title: Receptionist
Department: Managed Operations
Status: Seasonal
Reports to: Office Supervisor
FLSA Status: Non exempt
Position Purpose
The Receptionist provides initial communication to callers and greets employees and visitors at the designated tax office.
Position Responsibilities/Duties/Functions/Tasks
- Provides exceptional customer service
- Expresses initial greeting at the front desk
- Answers and transfers phone calls
- Data entry
- Internal mail distribution
- Other duties as assigned
Position Qualifications
- Strong verbal and written communication, interpersonal and organizational skills
- Working knowledge of Microsoft Office Suites
- Ability to work both independently and within a team
- 2-5 years of experience
- Bilingual a plus.
Physical Demands and Work Environment
Position requires working at a desk at a tax office for periods of time up to eight hours.
Employee Acknowledgement
This is not necessarily an exhaustive list of responsibilities, skills, duties, requirements, efforts or working conditions. While this list is intended to be an accurate reflection of the current job, Liberty Tax Service reserves the right to revise the functions and duties of the job or to require that additional or different tasks be performed when circumstances change (i.e. emergencies, changes in personnel, work load, or technological developments).
Liberty Tax Service is an equal opportunity employer.
Skills Required
- Strong verbal and written communication skills
- Interpersonal and organizational skills
- Working knowledge of Microsoft Office Suites
- 2-5 years of experience
- Bilingual
Liberty Tax Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Liberty Tax and has not been reviewed or approved by Liberty Tax.
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Flexible Benefits — Flexible, seasonal scheduling enables workers to pick up income during tax season and adjust hours to fit other commitments. Availability of reduced or adjustable hours is widely emphasized across roles.
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Wellbeing & Lifestyle Benefits — Employee discounts, including free or discounted tax preparation, and access to an Employee Assistance Program are available in many locations. These perks can help offset leaner base packages for those prioritizing seasonal income and convenience.
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Healthcare Strength — Corporate and managed-operations roles list medical, dental, and vision coverage alongside other core benefits. These settings also reference PTO, paid holidays, and 401(k) access, indicating a more complete package in specific roles.
Liberty Tax Insights
What We Do
Liberty Tax is income tax preparation at its best: friendly, accurate, and with a money back guarantee. Founded in 1997, Liberty Tax is the fastest-growing tax preparation franchise ever. From its start as Canadian company U&R Tax Depot, Liberty Tax has become an industry leader with a network of over 30,000 tax preparers and almost 16 million individual tax returns prepared. In just 16 years, Liberty Tax has grown to more than 4,000 offices operating in the U.S. and Canada. What makes Liberty Tax unique? We highly support our franchisees and firmly stand by our mission statement. Known for our Liberty wavers, roadside parties, and fun company culture, Liberty Tax has been recognized as raising the bar for all franchises, not just personal income tax-based businesses.
