Professional Civil Process (PCP) is looking for a Receptionist – a person who wants to go above and beyond for the legal support industry. We’re looking for someone with exceptional energy and enthusiasm to join our Customer Service Team.
About PCP:
- PCP is the leader in the legal support industry providing filing, serving, and skip tracing services.
- We've been serving the legal community for over forty years.
- PCP currently handles over 140,000 services of process documents annually.
- Our corporate headquarters is in Spicewood, Texas.
- PCP is a founding member of the National Association of Professional Process Servers (NAPPS) and the Texas Process Servers Association (TPSA).
About the position:
- Answering and routing all incoming calls using a Call Assistant program.
- Monitors the front door and signs visitors in and out at the front desk.
- Produces and Distributes company-wide emails.
- Receives address data and provides correct court venue to file civil cases.
- Works reports assigned.
Requirements
About you:
- High school diploma or equivalent.
- 2 years of customer service experience.
- Basic computer skills.
- Highly developed sense of integrity and commitment to customer satisfaction.
- Has “thick skin” and is able to handle complaints and unpleasant clients.
- Has a pleasant, patient and friendly attitude.
- Strong decision making and analytical abilities.
- Accuracy in grammar and spelling.
- Able to understand and follow instructions.
- Excellent interpersonal and communication skills.
- Organization skills.
- Flawless attendance.
- Commitment to team results; a team player.
Benefits
Compensation, Hours, and Benefits:
- Full Time: Monday – Friday 8:00am - 5:00pm
- Pay - $15.00/hr
- Dental/Vision plan - available immediately upon hire
- MEC (Minimum Essential Coverage) Health Plan - available after 60 days of employment
- Ten (10) paid holidays per calendar year - after six (6) months of service
- Paid Time Off (PTO) - after six (6) months of service
- 401K with company match - after one (1) year of service
- Casual work environment
- Gym
Top Skills
What We Do
At Professional Civil Process (PCP), we understand the need for you to find a reputable Process Servers when it’s time to serve papers, subpoenas, or temporary restraining orders. We utilize GPS tracking, photo verification, and electronic document management. Access all of your legal documents through our online Client Portal, 24 hours a day, 7 days a week and stay connect with your process server.
With over 35 years of experience, and 20 offices and counting , our process servers are leaders in technology within the process serving industry. We are the largest legal support and process serving company in Texas, as we serve documents in all 254 counties throughout the state. We also provide nationwide service with over 700 trusted affiliates nationwide.
PCP continues to stay on the cutting edge of technology. Our approach is simple yet innovative - our custom software system provides the means to reduce cost, streamline service of process, and increase information flow to our clients.
In order to meet the advanced needs of our clients, PCP offers:
• Electronic Filing (E-Filing)
• Live Email Notification of key activities of service
• “Client Portal” access to manage all your documents online
• GPS Tracking of service attempts
These are just some of the many benefits we provide to give control back to your staff, save significant time while insuring an unprecedented degree of document accuracy and prompt service.
