Receptionist
We are seeking a Receptionist/Office Assistant with excellent customer service skills and a winning attitude. This individual will receive calls into the dealership, determine the nature of the callers business, and direct the caller to their destination. This position will also be responsible for basic accounting skills and knowledge of routine accounting functions in both accounts receivable and accounts payable. The ideal candidate must have dealership experience and excellent knowledge of Excel.
For over 70 years, we have built our brand on strong family values and a philosophy of serving our guests, team members, and communities with the understanding that every team member is absolutely critical to our success. If you are looking for a great career with great people, apply today!
What We Offer
- Medical, Dental & Vision
- Short Term & Long Term Disability
- 401k with Match
- HSA/Flexible Spending
- Paid Vacation
- Growth Opportunities
- Paid Training
Responsibilities
- Operate switchboard telephone system by answering phones and directing customers to the appropriate department
- Communicate with callers in a professional, friendly and efficient manner, while minimizing hold times
- Handle customer complaints diplomatically and refer to appropriate department for resolution
- Receive cash, checks and credit card payments from customers; make correct change and issue receipts
- Assist managers with various clerical duties as needed
- Be friendly, professional, courteous and efficient when working with customers and fellow employees
Qualifications
- Experience with Microsoft Office is a plus
- Ability to effectively communicate customer interests, needs and requests to management and sales personnel
- Professional appearance
Offers of employment are contingent upon successfully passing a background screening including a criminal background check, a review of motor vehicle records, and verification of social security number.
Skills Required
- Dealership experience
- Basic accounting knowledge, including accounts receivable and accounts payable
- Excellent knowledge of Microsoft Excel
- Ability to communicate customer interests, needs, and requests effectively to management and sales personnel
- Professional appearance
- Successful background screening, including criminal background, motor vehicle record, and Social Security number verification
- Microsoft Office experience
What We Do
Luther Automotive Group, founded in 1952 by Rudy Luther, is the largest family-owned group of automobile dealerships in the Upper Midwest. Representing over 27 automotive brands across 40+ retail locations and six states, the company is dedicated to providing a professional and personalized experience for its guests. They offer a comprehensive range of services, including new and used vehicle sales, automotive repair, parts, and collision services.
