Receptionist
Totton - £28k
Eight Financial Advice
We’re looking for a friendly, organised and proactive Receptionist to join EIGHT at our Totton office. This is a Monday to Friday, 9am-5pm position.
You’ll be the first point of contact for clients, prospective clients, advisers and visitors, creating a welcoming and professional experience. Alongside managing reception and office coordination, you’ll provide administrative and diary management support to our Group Marketing Partner.
Key Responsibilities- Welcome clients and visitors, ensuring a professional first impression.
- Manage telephone calls, emails and general enquiries.
- Coordinate meeting rooms, refreshments, post and office supplies.
- Maintain a tidy, professional reception and meeting-room environment.
- Liaise with the Facilities Manager on day-to-day office requirements.
- Support the Adviser rota and contribute to a positive client experience.
- Manage diaries, arrange meetings and prepare documentation.
- Record meeting actions, follow up on tasks and provide general administrative support.
- Handle confidential information appropriately.
Requirements
- Excellent organisational and communication skills.
- A friendly, professional and approachable manner.
- Strong attention to detail and the ability to manage competing priorities.
- Good working knowledge of Microsoft 365, particularly Outlook, Word, Teams and PowerPoint.
- A proactive approach, with the ability to take ownership and use initiative.
- Experience in reception, administration or office support is desirable.
Benefits
- Performance bonus + Company-wide bonus (when Eight hits targets)
- 28 days' holiday + bank holidays + your birthday off
- Private medical insurance & life assurance (4x salary)
- Wellbeing support: EAP, mental health helpline, cycle-to-work scheme
- Free mortgage and pension advice from our in-house experts
- Volunteering time: 8 paid hours annually via The Eight Foundation
- Regular socials & epic events
Skills Required
- Excellent organisational and communication skills
- Friendly, professional, and approachable manner
- Strong attention to detail and ability to manage competing priorities
- Working knowledge of Microsoft 365, particularly Outlook, Word, Teams, and PowerPoint
- Proactive approach with ability to take ownership and use initiative
- Experience in reception, administration, or office support
What We Do
At EIGHT Financial Advice, a multi-award winning Principal Partner Practice of St. James's Place Wealth Management, we have a wide range of expertise and knowledge, developed over many years, to help people - both individually and in business - fulfil their aims and aspirations, as well as offering that all important 'peace of mind' for the future. Putting our clients firmly at the heart of everything we do enables us to run a genuinely client-focused business. In our experience, no two clients are the same and we therefore ensure that we understand your personal or business objectives and deliver solutions that are right for you. We aim to deliver our commitment by: - Providing personal face to face financial advice - Giving you the opportunity to review your financial affairs regularly - Effectively managing your investments via our distinctive approach - Keeping you informed of the latest news - Listening to your feedback - Offering you seminars and events We do not provide off the shelf solutions, but we offer the benefit of a single relationship for all of your financial planning needs. We strive to offer the very best service to develop great relationships. The value of an investment with St. James's Place will be directly linked to the performance of the funds you select and the value can therefore go down as well as up. You may get back less than you invested. EIGHT Financial Advice is an Appointed Representative of and represents only St. James's Place Wealth Management Plc (which is authorised and regulated by the Financial Conduct Authority) for the purpose of advising solely on the Group’s wealth management products and services, more details of which are set out on the Group’s website at https://www.sjp.co.uk/products. The St. James’s Place Partnership and the titles ‘Partner’ and ‘Partner Practice’ are marketing terms used to describe St. James’s Place representatives. EIGHT Financial Advice is a trading name of Eight Wealth Management.
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