Description
Job Title: Receptionist - Live Urgent Care
Hours: Full Time
About Live Urgent Care
Live Urgent Care is committed to providing high-quality, patient-centered healthcare in a fast-paced, professional environment. Our mission is to deliver exceptional care while ensuring a positive experience for every patient. We are seeking a friendly, organized, and highly motivated Receptionist to join our team and contribute to our growing success.
Position Overview
As a Receptionist at Live Urgent Care, you will be the first point of contact for our patients. You’ll play a crucial role in ensuring a smooth and efficient office operation by performing a variety of administrative tasks, from managing patient registration to handling phone inquiries. If you enjoy working in a dynamic, team-oriented environment and providing exceptional customer service, we encourage you to apply!
Key Responsibilities
- Greet patients warmly and assist with check-in/check-out processes
- Answer phone calls and direct inquiries to the appropriate departments
- Register patients, verify insurance, and collect payments
- Maintain patient records with accuracy and confidentiality
- Schedule appointments and manage the office calendar
- Assist medical staff with various administrative tasks as needed
- Ensure the office environment remains clean, organized, and welcoming
- Handle patient concerns with empathy and professionalism
- Collaborate with team members to ensure excellent patient care and operational efficiency
Why Join Us?
- Competitive pay with performance-based incentives
- Opportunities for growth and advancement
- Comprehensive benefits package (health, dental, vision, and more)
- Supportive and friendly work environment
- Training and development opportunities to enhance your skills
- Paid time off and paid holidays
If you’re looking for a rewarding career with an organization that values patient care and teamwork, apply today to join the Live Urgent Care family!
Requirements
EDUCATION:
- Proven experience in a medical office setting, either as a Medical Receptionist or in an administrative role.
- High School diploma required.
EXPERIENCE AND QUALIFICATIONS:
- Excellent verbal and written communication skills.
- Strong knowledge of insurance aspects such as copay, coinsurance, deductible, etc.
- Proficient in using computer systems and electronic medical records (EMR), with Athena and Solv being a plus.
- Strong organizational and multitasking abilities.
- Ability to work in a fast-paced environment and handle high patient volumes.
KNOWLEDGE AND SKILLS:
- Understanding of medical terminology and EMR systems.
- Strong communication and interpersonal skills.
- Excellent attention to detail and ability to thrive in a fast-paced environment.
- Ability to work independently or as part of a team.
- Proficient with common PC applications, including Internet, Email, and Microsoft Office.
- Excellent customer service skills.
- Ability to multitask, prioritize, and manage time effectively.
- Exceptional verbal and written communication skills.
PHYSICAL DEMANDS:
- Occasionally required to sit.
- Occasionally required to walk.
- Occasionally required to reach with hands and arms.
- Occasionally required to lift moderate weights (25-50 pounds).
- Finger dexterity required.
- Hand coordination required.
The physical demands described here represent those that must be met by an employee to successfully perform the essential functions of their job.
Skills Required
- Proven experience in a medical office setting as a Medical Receptionist or in an administrative role
- High School diploma
- Excellent verbal and written communication skills
- Knowledge of insurance concepts including copay, coinsurance, and deductibles
- Proficiency with computer systems and electronic medical records
- Experience with Athena and Solv
- Strong organizational and multitasking abilities
- Ability to work in a fast-paced environment and handle high patient volumes
- Understanding of medical terminology and EMR systems
- Proficiency with Internet, email, and Microsoft Office
- Excellent customer service and interpersonal skills
- Ability to work independently and collaboratively
- Ability to lift moderate weights of 25 to 50 pounds
What We Do
Live Urgent Care operates walk-in clinics across New Jersey and Pennsylvania, providing convenient, personal urgent care for illnesses and minor injuries, along with on-site X-rays, lab testing, physicals, pediatric care, and occupational health services. Patients can walk in or book appointments seven days a week, with telehealth visits also available. The company emphasizes accessible, affordable care, including transparent self-pay pricing and service for patients regardless of insurance status.
